It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Hi ,

So I am pretty good with computers , let's just say I am not a newbie .

I am using Windows 10 Pro x64

So I purchased many games files on GOG . I game ONLY OFFLINE , NEVER have time for online gaming. So in a nutshell

I am INSTALLING & RECEIVING ERROR CODE 3221225501 From Back up OFFLINE DRM

What I am looking to do is simple. Back up my purchased game files to a DVD Disc , then Install the games on my offline computer.

I did a quick online search on the Gog forums on how to save gog games to DVD discs . I used Image Burn to save them , all files seemed ok . ( I set imgburn to copy hidden files)

So basically, I drag my game from my burned DVD to a folder on my offline Desktop .

But I have an install problem that happens when I run my game setup file. Ive included a snapshot of the error

" C:\GOG Games \CloseCombat 2\unins000.exe , An error has occurred while trying to rename a file in the destination directory MoveFile Failed; code 3221225501 "

Previously What I do Before I install

I Right click on the install file , with the following compatibility settings ,

I click Run as Administrator , I also try various settings for different Win Os ( Win 7 or 8 )

Then click the setup file and Boom Error code when I try to install


How do I correctly install my games from files I drag from my dvd to my offline desktop , without being stuck with errors when instaloling . ?

Thank You
Attachments:
Post edited March 12, 2023 by randix
No posts in this topic were marked as the solution yet. If you can help, add your reply
Try running the installer with administrator privileges. Confirm your antivirus/anti-malware isn't blocking the installer. Try changing the install location. You may also need to download the installer again if something got corrupted.
Did you burn the game directory, or the offline backup installers?

Sometimes it seems you're talking about the offline backups (.exe & .bin files) but sometimes it sounds a little like you've been backing up the game directory itself.

Be specific. What is the name of the "setup file" you're running to install your game?
1. It would be much appreciated if you could NOT write the titles in capital letters.
You look like a spammer if you do so.

2. Are you sure you are not trying to actually uninstall the game or using an unofficial installer not provided by GOG?
As far as I am aware, all GOG installer require admin rights anyway (so there is no need to manually run them as admin) and do not rename the uninstall files.

"From Back up OFFLINE DRM" ... what does that even mean?
What is a offline DRM when you are talking about installers?
Post edited March 12, 2023 by neumi5694
avatar
mistycoven: Try running the installer with administrator privileges. Confirm your antivirus/anti-malware isn't blocking the installer. Try changing the install location. You may also need to download the installer again if something got corrupted.
As I mentioned in my initial post, I run everything under administrator privileges .. Although I haven't check if my antivirus is blocking the setup .. I ll check that out .
avatar
Braggadar: Did you burn the game directory, or the offline backup installers?

Sometimes it seems you're talking about the offline backups (.exe & .bin files) but sometimes it sounds a little like you've been backing up the game directory itself.

Be specific. What is the name of the "setup file" you're running to install your game?
Well What I'm saying , is I am trying to install the games ( executing the setup game file ) from the games ( original downloaded files ) that I back-up ( burned to DVD ) to a desktop .

When I try to install the game directly from the burned DVD or after copying to folder on desktop ( copying the original file setup to pc ) I get the install code error mentioned
Post edited March 12, 2023 by randix
avatar
neumi5694: 1. It would be much appreciated if you could NOT write the titles in capital letters.
You look like a spammer if you do so.

Man I ve been surfing the net since BBS years , I got say I'm a bit surprised that I still get the capital letter issue after 25 years .... Spammer ... lol .. ok ..

2. Are you sure you are not trying to actually uninstall the game or using an unofficial installer not provided by GOG?
As far as I am aware, all GOG installer require admin rights anyway (so there is no need to manually run them as admin) and do not rename the uninstall files.

When I click the file and accept the conditions for installing the game, I'm pretty sure I am installing the game, plus If the game ain't installed , I cannot really be un-installing the game . Yes I am installing the game .

"From Back up OFFLINE DRM" ... what does that even mean?
What is a offline DRM when you are talking about installers?
"From Back up OFFLINE DRM" ... what does that even mean? - Download game files only. Useful if you anticipate limited internet access, or want to have a backup. These installers don't support auto-updating, nor on-line features.

If you check on the Gog download page , some games only have one setup version of the setup files . In my case , I have 2 different types of setup files ( installation file ) ..

Thanks for answering the call . Very much appreciated
avatar
Braggadar: Did you burn the game directory, or the offline backup installers?

I burned the setup file only - only the game setup file from purchased games at GOG .

Sometimes it seems you're talking about the offline backups (.exe & .bin files) but sometimes it sounds a little like you've been backing up the game directory itself.

Yes the I've burned the = the offline backups (.exe & .bin files)

Be specific. What is the name of the "setup file" you're running to install your game?
setup_close_combat_5_invasion_normandy_5.01a_hotfix_(19448)
Attachments:
Post edited March 12, 2023 by randix
avatar
randix: setup_close_combat_5_invasion_normandy_5.01a_hotfix_(19448)
Assuming you're backing up the offline installers and not the folder of the installed game, (and make sure you have downloaded all the files available as larger games split them and you need all the parts), all I can think of is:-

1. Make sure you are using the correct file system when burning (ie, burn as UDF not ISO9660). UDF supports both long filenames and file sizes larger than 4GB. Pure ISO9660 does not without workaround extensions (Joliet).

2. Burning the files to optical also sets the "read-only" flag on the file system which may somehow be interfering with the install? Have you tried copying the installer files from optical to HDD, right-click on them in Explorer, Properties and unchecking "Read-Only" before running them?

3. Windows is somehow blocking it (try disabling Real-Time Defender, etc). Or if they "blocked" for being downloaded on another PC, right click, Properties, "Unblock"?

4. Make sure your Temporarily files folder isn't pointed to the optical drive letter (cannot write to a read-only disc).

I have a BD-R drive, and installing games directly from BD-R worked fine when I tested it.
Post edited March 12, 2023 by AB2012
avatar
randix: ... capital letters ...
I on the other hand am surprised that people still feel the urge to write in capital letters. That and your choice of words initially did let me believe this was just some bullshit randomly chosen from various reddit posts.
avatar
randix: "From Back up OFFLINE DRM" ... what does that even mean? - Download game files only. Useful if you anticipate limited internet access, or want to have a backup. These installers don't support auto-updating, nor on-line features.

If you check on the Gog download page , some games only have one setup version of the setup files . In my case , I have 2 different types of setup files ( installation file ) ..
Well, that's just it. "DRM" has nothing to do with the offline installers. That's something completely independent.
My Offline Installers directory contains something over 7 Terabyte.

There is a difference between old installers and new ones (you are using one of the new ones). The old installers were made before the Galaxy API was introduced, the new ones with a build number were built through the new API. Sometimes old games get a new installer when they get cloud support. In some cases however they never get updated. A few of those get that feature if you import them into Galaxy.
avatar
randix: " These installers don't support auto-updating, nor on-line features."
Nope, that's not true. They install exactly the same as the installation through Galaxy.

I just name one example: Carcassonne.
You can play it offline of course, no matter if installed through Galaxy or through the offline installer.
But if you log in using the account of the developer, you get something extra. Again: no matter if you used the offline installer or Galaxy. That's DRM through an offline installer. Also several Multiplayer titles have online features when installed through the offline installer.
=====


Anyway ... the (failed) attempt to rename files during the installation looks suspicious indeed. According to gogdb, you seem to use the newest version of the game, so we can exclude that as error source. The format of the CD should also not matter at all as long as the file can be read. If unsure, one can always copy it to the hard disc first before installing and run a check before the installation.

The failed attempt to rename a file either means that the file is not there in the first place or that it's locked, for the latter the culprit could be your antivirus solution.

When you try again, delete everything from the target directory that does not resemble "profile" or "save" (just in case you have some old savegames).
Also disable your antivirus for a minute and make sure that Galaxy is not running (could be that Galaxy is accessing the file that very moment)
Post edited March 12, 2023 by neumi5694
Basically my guess is that your DVD reader is dying or the DVD disc sorta corrupted
avatar
randix: But I have an install problem that happens when I run my game setup file. Ive included a snapshot of the error

" C:\GOG Games \CloseCombat 2\unins000.exe , An error has occurred while trying to rename a file in the destination directory MoveFile Failed; code 3221225501 "

How do I correctly install my games from files I drag from my dvd to my offline desktop , without being stuck with errors when instaloling . ?
I don't know what you are doing, but that king of message should never pop up when installing games.

If you read what the message says, there is an error of some kind in renaming a file.
That means that either you are trying to install something into a folder that already has something in it, or you are not actually installing, but doing something else.

In any case, if you are doing a fresh install, that kind of error message is not possible, because the installer creates a folder and all files in it.
avatar
randix: setup_close_combat_5_invasion_normandy_5.01a_hotfix_(19448)
avatar
AB2012: Assuming you're backing up the offline installers and not the folder of the installed game, (and make sure you have downloaded all the files available as larger games split them and you need all the parts), all I can think of is:-

1. Make sure you are using the correct file system when burning (ie, burn as UDF not ISO9660). UDF supports both long filenames and file sizes larger than 4GB. Pure ISO9660 does not without workaround extensions (Joliet).

2. Burning the files to optical also sets the "read-only" flag on the file system which may somehow be interfering with the install? Have you tried copying the installer files from optical to HDD, right-click on them in Explorer, Properties and unchecking "Read-Only" before running them?

3. Windows is somehow blocking it (try disabling Real-Time Defender, etc). Or if they "blocked" for being downloaded on another PC, right click, Properties, "Unblock"?

4. Make sure your Temporarily files folder isn't pointed to the optical drive letter (cannot write to a read-only disc).

I have a BD-R drive, and installing games directly from BD-R worked fine when I tested it.
I will give your suggestions a go . Thanks ! Real Appreciated
avatar
randix: ... capital letters ...
avatar
neumi5694: I on the other hand am surprised that people still feel the urge to write in capital letters. That and your choice of words initially did let me believe this was just some bullshit randomly chosen from various reddit posts.

Sorry about that ... not intended to bother anyone ..
avatar
randix: "From Back up OFFLINE DRM" ... what does that even mean? - Download game files only. Useful if you anticipate limited internet access, or want to have a backup. These installers don't support auto-updating, nor on-line features.

If you check on the Gog download page , some games only have one setup version of the setup files . In my case , I have 2 different types of setup files ( installation file ) ..
avatar
neumi5694: Well, that's just it. "DRM" has nothing to do with the offline installers. That's something completely independent.
My Offline Installers directory contains something over 7 Terabyte.

There is a difference between old installers and new ones (you are using one of the new ones). The old installers were made before the Galaxy API was introduced, the new ones with a build number were built through the new API. Sometimes old games get a new installer when they get cloud support. In some cases however they never get updated. A few of those get that feature if you import them into Galaxy.
avatar
randix: " These installers don't support auto-updating, nor on-line features."
avatar
neumi5694: Nope, that's not true. They install exactly the same as the installation through Galaxy.

I just copied and pasted what was on the download page , Again sorry not intended of challenging anyone's knowledge

I just name one example: Carcassonne.
You can play it offline of course, no matter if installed through Galaxy or through the offline installer.
But if you log in using the account of the developer, you get something extra. Again: no matter if you used the offline installer or Galaxy. That's DRM through an offline installer. Also several Multiplayer titles have online features when installed through the offline installer.
=====

Anyway ... the (failed) attempt to rename files during the installation looks suspicious indeed. According to gogdb, you seem to use the newest version of the game, so we can exclude that as error source. The format of the CD should also not matter at all as long as the file can be read. If unsure, one can always copy it to the hard disc first before installing and run a check before the installation.

The failed attempt to rename a file either means that the file is not there in the first place or that it's locked, for the latter the culprit could be your antivirus solution.

When you try again, delete everything from the target directory that does not resemble "profile" or "save" (just in case you have some old savegames).

I burned the game setup file Only , no previous installation folders or files or saved games

Also disable your antivirus for a minute and make sure that Galaxy is not running (could be that Galaxy is accessing the file that very moment)
I just tried that , I closed my internet Wifi , I disabled my Antivirus and tried again .. still the same thing .

Hmm check it out I attached the error message again .. Thanks for you rinput I am going to continue to try and find the problem . Again your help is very much appreciated
avatar
Gudadantza: Basically my guess is that your DVD reader is dying or the DVD disc sorta corrupted
Well I started from a copy off a Usb Thumb drive , then I tried twice on 2 different
dvd discs on 2 different Writers ..

Also I would not believe it's the burner , since I ve tried 2 different burners and 2 different Dvds and dvd brands
Attachments:
Post edited March 12, 2023 by randix
avatar
randix: Also I would not believe it's the burner , since I ve tried 2 different burners and 2 different Dvds and dvd brands
Have you set the burn rate (2x, 4x etc) in the software you are using to a level that your DVD burner and disc's are able to achieve ?.

Edit: Oh, and to be sure, you are burning your games as files on the disc (just like you would when copying to a hard disk) and not as disc images (iso's etc) ?.
Post edited March 12, 2023 by Trooper1270
Just for the sake of excluding the disk as error source for good ... could you try to redownload the installer and launch them from HD? The ones you mentioned should not be all too large.
avatar
neumi5694: Just for the sake of excluding the disk as error source for good ... could you try to redownload the installer and launch them from HD? The ones you mentioned should not be all too large.
Yes I did downloaded to my laptop and they installed on this laptop. They installed correctly on the lapotp . Same files burned to DvD

My issue is with my Offline Desktop , I have Win 10 x64 PC ,

1- When I install the games to my offline desktop , I receive the 3221225501

2- I want to transfer GoG games to DVD so I can safeguard them . You see I want to bring my Desktop to my Summer Camp , where there is no Internet and no phone lines .. I want a safe copy If I need to re-install to my desktop and re-install my Whole software to PC .

avatar
randix: Also I would not believe it's the burner , since I ve tried 2 different burners and 2 different Dvds and dvd brands
avatar
Trooper1270: Have you set the burn rate (2x, 4x etc) in the software you are using to a level that your DVD burner and disc's are able to achieve ?.

Edit: Oh, and to be sure, you are burning your games as files on the disc (just like you would when copying to a hard disk) and not as disc images (iso's etc) ?.
Yes I set my burner to 4 x

And Yes I have set to burning files .. not to iso image
avatar
neumi5694: Just for the sake of excluding the disk as error source for good ... could you try to redownload the installer and launch them from HD? The ones you mentioned should not be all too large.
I am going to try and copy to a USB key again , and see If I can do it that way . ( 2 nd try )

For the record , I did Test Run install each file on my current laptop. Again this error install is happening on the Desktop .
Post edited March 12, 2023 by randix