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.iddqd.: It doesn't work and is completely opaque in providing any sort of clue as to how to make it work.
We can't help with no input from yourself other than 'it sucks'. If you can provide more content we can offer aide. Additionally, I would suggest opening a ticket with support - https://support.gog.com/hc/en-us?_ga=2.115845638.1408565052.1538176789-509316365.1526312853 but they too will need some level of detail from yourself in order to help.