Posted March 30, 2014
alyzar: I recently put in a support ticket for a CD key for NWN and I didn't receive an email confirming that my ticket was being received. I just wanted to make sure that the ticket was received by gog.com before I sent in a new one.
Thank you!
If you got an automated reply with a ticket number, then, yes, it was received by us and is in the Support queue :) Thank you!
Please bear with us as it's the weekend and keep an eye on your spam box as sometimes our replies tend to land there :)