Posted November 27, 2014
First off, sorry to all of you who are waiting longer than we all anticipated for your codes! If you did click all stamps, the e-mail and code should get to you, but it may take a while.
I posted a much longer version of this post over here, but the gist of it is:
- check spam
- if you've changed e-mails recently on our site, check the old one
- check how your e-mail is spelled, if there's a typo change it and contact support
If you still don't find your e-mail, you can contact support, but you can also expect long wait times - there are quite a few people asking about codes as well as the other regular support stuff, so they're pretty flooded over there.
Oh, and remember that if you contact support, you should open ONLY ONE TICKET or you'll fall back to the end of the queue - and wait longer.
I posted a much longer version of this post over here, but the gist of it is:
- check spam
- if you've changed e-mails recently on our site, check the old one
- check how your e-mail is spelled, if there's a typo change it and contact support
If you still don't find your e-mail, you can contact support, but you can also expect long wait times - there are quite a few people asking about codes as well as the other regular support stuff, so they're pretty flooded over there.
Oh, and remember that if you contact support, you should open ONLY ONE TICKET or you'll fall back to the end of the queue - and wait longer.