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General discussionerror while trying to buy: "Something went wrong"(7 posts)(7 posts)
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Posted January 26, 2025
so i've been trying to buy using multiple different cards from two different banks, all give me the error in the title.
anyone managed to solve this? i'm thinking it's a gog issue since i've used the same cards without problems on gog before i have 3d secure, as i've said, worked fine before.
i could contact gog support but i'm expecting a "please check with your bank" standard response which, from what i read, leads you to a standard bank response "all good with us, please contact gog support"
anyone can help me give gog my money?
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Posted January 26, 2025
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aburpunk: so i've been trying to buy using multiple different cards from two different banks, all give me the error in the title.
anyone managed to solve this? i'm thinking it's a gog issue since i've used the same cards without problems on gog before i have 3d secure, as i've said, worked fine before.
i could contact gog support but i'm expecting a "please check with your bank" standard response which, from what i read, leads you to a standard bank response "all good with us, please contact gog support"
anyone can help me give gog my money?
This is an issue between your bank and GOG. We literally can't help you. You should contact both GOG support and your bank's customer service to ensure there isn't some hiccup along the way, instead of relying on what someone said on the forum (I'm aware of the irony).
Posted January 26, 2025
Since you are already in a nearby country, why not locate a PaySafeCard vendor?
Post edited January 26, 2025 by Shmacky-McNuts
Posted January 27, 2025
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aburpunk: so i've been trying to buy using multiple different cards from two different banks, all give me the error in the title.
anyone managed to solve this? i'm thinking it's a gog issue since i've used the same cards without problems on gog before i have 3d secure, as i've said, worked fine before.
i could contact gog support but i'm expecting a "please check with your bank" standard response which, from what i read, leads you to a standard bank response "all good with us, please contact gog support"
anyone can help me give gog my money?
avatar
Grargar: This is an issue between your bank and GOG. We literally can't help you. You should contact both GOG support and your bank's customer service to ensure there isn't some hiccup along the way, instead of relying on what someone said on the forum (I'm aware of the irony).
I was just asking if anyone else here had this problem and how it was solved or maybe it's a general issue with GOG.
thanks anyway.
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Shmacky-McNuts: Since you are already in a nearby country, why not locate a PaySafeCard vendor?
not a bad solution but i would prefer to continue to pay directly as i used to, avoiding the middle man (and tax).
thanks though.
Post edited January 27, 2025 by aburpunk
Posted January 27, 2025
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aburpunk: so i've been trying to buy using multiple different cards from two different banks, all give me the error in the title.
anyone managed to solve this? i'm thinking it's a gog issue since i've used the same cards without problems on gog before i have 3d secure, as i've said, worked fine before.
i could contact gog support but i'm expecting a "please check with your bank" standard response which, from what i read, leads you to a standard bank response "all good with us, please contact gog support"
anyone can help me give gog my money?
avatar
Grargar: This is an issue between your bank and GOG.
This is not always the case. Sometimes it is actually an issue with GOG and their credit/debit card processor, not your bank. Sometimes you have to contact GOG to fix it on their end. This hardcoded checkout error page CAN be wrong sometimes.
Post edited January 27, 2025 by sadlyrematch
Posted January 27, 2025
Indeed. The advice listed here may still be the most useful, and the comments around it evidence that the problem could be who knows where for god knows what reason. If you are able to try an alternative payment method, or simply come back later (i.e. the following working day, in a few hours), perhaps you will be in luck :)
Post edited January 27, 2025 by SultanOfSuave
Posted January 27, 2025
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sadlyrematch: This is not always the case. Sometimes it is actually an issue with GOG and their credit/debit card processor, not your bank. Sometimes you have to contact GOG to fix it on their end. This hardcoded checkout error page CAN be wrong sometimes.
That's why I said that he should contact both GOG support and his bank customer service.
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General discussionerror while trying to buy: "Something went wrong"(7 posts)(7 posts)
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