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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 08, 2015
avatar
FiatLux: This page : http://www.gog.com/galaxy
clearly says :
" Backup copy download
Want to backup your purchases? We get it. For all games, you can download a DRM-free backup installer that you can save to an external disk, drive or cloud. "
and feature is not marked with a (soon) as other still missing features is .

So my question is , where is the * download the "backup copy" button when in the games library in the Galaxy client ?
avatar
Venom: Choose any game from your sidebar or go to you Library, click on any games image to go to it's page. Then from the "More" dropdown choose "Download extras". You can download offline installers and all the extras for each game.
Thank you for the answer ,
but that's a *really* poor implementation , you need to make all downloads available directly from the library view - and if you think that that does not fit into the whole "client idea" that you have then you need to make the client able to interface switch between "simple download manger and installer interface" and " community shop interface"....
All the having to switch back and forth to access my downloads simply is not satisfactory ! (I know I am not the boss but you really ought to make this in a way that will get old core GOG customers on-board also and that solution you got now is not for people that would want to use this apparatus as combined backup copy download and install manager !)

Also : what's with the I have to download my different extras for a game one by one - that's so totally backwards compared to the GOG downloaders download all extras by one click ?

But really , all you need to do id to make one more addition to the dropdown menu for the games in the library view in the right side of the Galaxy client , that is a "Download backup copy" entry that then again has two entries , "download backup copy of game" and "Download backup copy of all extras"
Post edited May 08, 2015 by FiatLux
Posted May 08, 2015
avatar
Venom: Choose any game from your sidebar or go to you Library, click on any games image to go to it's page. Then from the "More" dropdown choose "Download extras". You can download offline installers and all the extras for each game.
avatar
FiatLux: Thank you for the answer ,
but that's a *really* poor implementation , you need to make all downloads available directly from the library view - and if you think that that does not fit into the whole "client idea" that you have then you need to make the client able to interface switch between "simple download manger and installer interface" and " community shop interface"....
All the having to switch back and forth to access my downloads simply is not satisfactory ! (I know I am not the boss but you really ought to make this in a way that will get old core GOG customers on-board also and that solution you got now is not for people that would want to use this apparatus as combined backup copy download and install manager !)

Also : what's with the I have to download my different extras for a game one by one - that's so totally backwards compared to the GOG downloaders download all extras by one click ?

But really , all you need to do id to make one more addition to the dropdown menu for the games in the library view , that is a "Download backup copy" entry that then again has two entries , "download backup copy of game" and "Download backup copy of all extras"
You can download them from library view too, just click on the uninstalled game in library view and you can do the same thing. Unless you mean because you got to go from one page to each game page to download, in which I kind of understand what you saying... it's not very efficient, but it's not that bad either.

The more drop down selections for extra content is a good idea though... you may want to wishlist it.

EDIT: Sorry read that a little to quickly. lol
Post edited May 08, 2015 by user deleted
Posted May 08, 2015
avatar
FiatLux: Thank you for the answer ,
but that's a *really* poor implementation , you need to make all downloads available directly from the library view - and if you think that that does not fit into the whole "client idea" that you have then you need to make the client able to interface switch between "simple download manger and installer interface" and " community shop interface"....
All the having to switch back and forth to access my downloads simply is not satisfactory ! (I know I am not the boss but you really ought to make this in a way that will get old core GOG customers on-board also and that solution you got now is not for people that would want to use this apparatus as combined backup copy download and install manager !)

Also : what's with the I have to download my different extras for a game one by one - that's so totally backwards compared to the GOG downloaders download all extras by one click ?

But really , all you need to do id to make one more addition to the dropdown menu for the games in the library view , that is a "Download backup copy" entry that then again has two entries , "download backup copy of game" and "Download backup copy of all extras"
avatar
BKGaming: You can download them from library view too, just click on the uninstalled game in library view and you can do the same thing. Unless you mean because you got to go from one page to each game page to download, in which I kind of understand what you saying...
That is quite possible but
A) the "All my games" button doesn't work in top left side of my Galaxy client ,
and
B) even if it is so then that still brings up question of having to switch left side sorting sorting where you could have two ways of sorting i(right and left) if the downloading were possible from right side in the manner as suggested by me....
Posted May 08, 2015
avatar
BKGaming: You can download them from library view too, just click on the uninstalled game in library view and you can do the same thing. Unless you mean because you got to go from one page to each game page to download, in which I kind of understand what you saying...
avatar
FiatLux: That is quite possible but
A) the "All my games" button doesn't work in top left side of my Galaxy client ,
and
B) even if it is so then that still brings up question of having to switch left side sorting sorting where you could have two ways of sorting i(right and left) if the downloading were possible from right side in the manner as suggested by me....
Yea see my edit, i read that a little to quickly... sorry. It's a good idea though, so I suggest adding it to the wishlist in the Galaxy tab if it not already there.
Post edited May 08, 2015 by user deleted
Posted May 08, 2015
avatar
FiatLux: That is quite possible but
A) the "All my games" button doesn't work in top left side of my Galaxy client ,
and
B) even if it is so then that still brings up question of having to switch left side sorting sorting where you could have two ways of sorting i(right and left) if the downloading were possible from right side in the manner as suggested by me....
avatar
BKGaming: Yea see my edit, i read that a little to quickly... sorry. It's a good idea though, so I suggest adding it to the wishlist in the Galaxy tab if it not already there.
Thank you :)

But (kindly laughing at the whole subject) "Venom" just ought to make it happen like this (snaps fingers while laughing) , it's GOG's own fault that I am expecting this from them , I have come to expect excellence from GOG and I will settle for nothing less (grinning) and the present solution is not "excellent" (smiles) ;)
Posted May 08, 2015
I just downloaded the GOG Galaxy Beta client yesterday. I downloaded some of my games through it and there weren't any problems. After playing some of the games I recognized that the game-time tracker for all titles I played hasn't changed and still lists 0 minutes. Is this feature not implemented, yet? I tried out playing Little Big Adventure, Tie Fighter and X-Wing vs. Tie Fighter.
Posted May 08, 2015
Just a small question. I have imported by scan or manually the games i had already installed outside galaxy.

The thing is that the client seem to re-download the game even though they are already installed.
Posted May 08, 2015
avatar
turin231: Just a small question. I have imported by scan or manually the games i had already installed outside galaxy.

The thing is that the client seem to re-download the game even though they are already installed.
Don't know if there has been an official answer in the meantime, but the assumption is that this download is to make the game galaxy-compatible. For time tracking, features that will come in the feature and stuff.
Posted May 08, 2015
avatar
turin231: Just a small question. I have imported by scan or manually the games i had already installed outside galaxy.

The thing is that the client seem to re-download the game even though they are already installed.
avatar
moonshineshadow: Don't know if there has been an official answer in the meantime, but the assumption is that this download is to make the game galaxy-compatible. For time tracking, features that will come in the feature and stuff.
Right i see...thanks for the quick reply.
Posted May 08, 2015
avatar
gringlas: I just downloaded the GOG Galaxy Beta client yesterday. I downloaded some of my games through it and there weren't any problems. After playing some of the games I recognized that the game-time tracker for all titles I played hasn't changed and still lists 0 minutes. Is this feature not implemented, yet? I tried out playing Little Big Adventure, Tie Fighter and X-Wing vs. Tie Fighter.
There are some games that this feature doesn't work for yet. For me, I've only noticed Battlefront II not tracking time. I've seen a few bug posts about it on Mantis, so I assume it's being worked on.
Post edited May 08, 2015 by a_lemming
Posted May 08, 2015
I can't get the beta to open on Win7. I was i nthe alpha and everything worked, but everytime i press the .exe file nothing happens at all.
Posted May 08, 2015
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fantomena: I can't get the beta to open on Win7. I was i nthe alpha and everything worked, but everytime i press the .exe file nothing happens at all.
Did you update the alpha client? Or a new installation? Did you try running it as admin?
If it was a new installation did you change the location? because this causes problems. If yes you should do this:
Open the windows console and type: sc delete GalaxyClientService
Then reinstall the client.
Posted May 08, 2015
avatar
fantomena: I can't get the beta to open on Win7. I was i nthe alpha and everything worked, but everytime i press the .exe file nothing happens at all.
avatar
moonshineshadow: Did you update the alpha client? Or a new installation? Did you try running it as admin?
If it was a new installation did you change the location? because this causes problems. If yes you should do this:
Open the windows console and type: sc delete GalaxyClientService
Then reinstall the client.
Thx! Now it works. :)
Posted May 08, 2015
Need a way to add friends without going through the forums to post.
Posted May 08, 2015
I'm really confused with how to add another user. Is it really necessary to make a post in the forum first, just to make my account to be searchable ? :/
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)