Hi
I bought Myst as it was listed that worked on Windows 7 but it dosen't work. An I am not the only one with the issue now that I see the comments section. But I don't see were do I complain or whom to send a email to for having a solution.

Thanks.

Thanks. I wasn't able to find that link on my own, probably has something to do the fact that it is 4am here.

Anyways I submitted the problem, I just wanted the game, but seeing the comments it seems impossible to make it work on my system (even if gog says it works). That's what I get for not reading them. Lesson learned.

Yeah in the reviews section many seem to complain about having various problems in Windows 7 (or 8.1), the symptoms seem to be different though (for some it doesn't even launch, some have some problems during the gameplay etc.). Maybe I should try it too whether it works for me.

It may be GOG support has been instructed to first go through certain steps with the customer before giving the refund, so please be patient with them, instead of going "I've already tried everything you could think of so just give me my refund, dammit"...


There seem to be some success stories about getting it to work, but yeah it does sound quite finicky.

https://www.gog.com/forum/myst_series/myst_masterpc_on_win7_64_what_worked_for_me_and_thoughts

https://www.gog.com/forum/myst_series/myst_masterpiece_edition_and_windows_10_quicktime_issues_as_always

Damn Apple with their Quicktime, giving nothing but problems on modern PCs! I've also had Quicktime problems with e.g. Wheel of Time game (not on GOG, I have a retail version). I start feeling Apple released Quicktime for PC/Windows in order to cause trouble there, so that people would jump ship to Macs...

Thanks Timppu! I am thanking everyone involved and you were the first to answer my call! Gog team replied me to my email to this post:

https://www.gog.com/forum/myst_series/myst_masterpc_on_win7_64_what_worked_for_me_and_thoughts

And it really did the trick, I couldn't (again) find it on my own but this finally worked for me! This was the whole issue! I hate Quicktime, it's not the first time it complicates my life and I am almost certain it won't be the last.

Quicktime can quickly become the bane of your existence, no questions there.

(also, just for neatness sake, you might want to mark the topic as "solved")

Don't forget to select Tippo as the person who helped you, so your thread will be marked as Solved.

All the best

Done! Thanks you too guys for the heads up!