It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionLibrary empty!(11 posts)(11 posts)
(11 posts)
Pages:
1
This is my favourite topic
Posted June 07, 2018
Halp! I reinstalled my system on a new drive and didn't make backups of my browsers. So I had to start over and actually log into my GOG account. So I did and reset my password. After logging back in, I seem to have ceased to exist, as my game library is empty!

Is it that I chose not to log in with Facebook? Might have done that previously.

How do I get my actual library back?

It looks as if I just now registered with GOG, but I've been really a customer for many years!
Post edited June 07, 2018 by DelightfulMcCoy
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted June 07, 2018
avatar
DelightfulMcCoy: Halp! I reinstalled my system on a new drive and didn't make backups of my browsers. So I had to start over and actually log into my GOG account. So I did and reset my password. After logging back in, I seem to have ceased to exist, as my game library is empty!

Is it that I chose not to log in with Facebook? Might have done that previously.

How do I get my actual library back?
The username you're logged in now is one registered in Jun 2018. So it looks like you're logged in as a new user and hence the empty library. Try loggin with Facebook like before.
Posted June 07, 2018
Log to your account with the same credentials as before format.
Not sure which one you used, facebook or normal way..
Posted June 07, 2018
avatar
ZFR: The username you're logged in now is one registered in Jun 2018. So it looks like you're logged in as a new user and hence the empty library. Try loggin with Facebook like before.
Is there no way to not use Facebook and still be the same person?
Posted June 07, 2018
avatar
DelightfulMcCoy: Is there no way to not use Facebook and still be the same person?
No. Once you use Facebook you're changed forever. You're never the same. Hehehe

Seriously, I'd contact support and see if they can transfer your Facebook account to this one. I'd don't use it so I don't know.
Posted June 07, 2018
avatar
ZFR: The username you're logged in now is one registered in Jun 2018. So it looks like you're logged in as a new user and hence the empty library. Try loggin with Facebook like before.
avatar
DelightfulMcCoy: Is there no way to not use Facebook and still be the same person?
Of course there is, but you would need to remember your original login information...
Posted June 07, 2018
avatar
ZFR: The username you're logged in now is one registered in Jun 2018. So it looks like you're logged in as a new user and hence the empty library. Try loggin with Facebook like before.
avatar
DelightfulMcCoy: Is there no way to not use Facebook and still be the same person?
No clue.. I've never used Facebook and I'm the same person, I think.. ; )
It seems one of your accounts is tied to fb and the other one free from the social network. Used the one with games I'd suggest.
Posted June 07, 2018
avatar
ZFR: No. Once you use Facebook you're changed forever. You're never the same. Hehehe
You might have a point there...
avatar
Randalator: Of course there is, but you would need to remember your original login information...
I wonder... I was DelighfulMcCoy before and on the forums start page I still get game specific forums to several games I own. Not all though.
Post edited June 07, 2018 by DelightfulMcCoy
Posted June 07, 2018
avatar
DelightfulMcCoy: I wonder... I was DelighfulMcCoy before and on the forums start page I still get game specific forums to several games I own. Not all though.
Yeah, contact Support. Seems there's some weird voodoo afoot.
Posted June 07, 2018
avatar
GR00T: Yeah, contact Support. Seems there's some weird voodoo afoot.
I found a help topic on how to disconnect the account from facebook, so I logged in with facebook again and tried to disable it like it says in the hep topic, but it didn't work that way. I guess I will keep it this way for now and revisit the issue later. As long as I got my games! :)

Thanks for the help, guys!


Edit: Don't know how to mark this a solved, since I'm on my proper account again and can't click the button. :(
Post edited June 07, 2018 by DelighfulMcCoy
Posted June 07, 2018
avatar
GR00T: Yeah, contact Support. Seems there's some weird voodoo afoot.
avatar
DelighfulMcCoy: I found a help topic on how to disconnect the account from facebook, so I logged in with facebook again and tried to disable it like it says in the hep topic, but it didn't work that way. I guess I will keep it this way for now and revisit the issue later. As long as I got my games! :)

Thanks for the help, guys!

Edit: Don't know how to mark this a solved, since I'm on my proper account again and can't click the button. :(
Good to have your games back, huh? ; )
Have a happy playing time!
Pages:
1
This is my favourite topic
Community
General discussionLibrary empty!(11 posts)(11 posts)
(11 posts)