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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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mike_cesara: Great Scott!
Unfortunately, they cannot maintain both versions. The power required for both would probably be about 1.21 jigowatts (gigawatts). :/
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mrkgnao: I will have to take some vacation to adjust MaGog to the change.
Or perhaps this will be so good that MaGog could be retired.
Impossible, let's not get carried away now ;)
You'll probably need to update Magog to version 47.5 :P
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mike_cesara: Great Scott!
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0Grapher: Unfortunately, they cannot maintain both versions. The power required for both would probably be about 1.21 jigowatts (gigawatts). :/
1.21 jigowatts! Great Scott!
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Grargar: It is.
And friends-only. Oh crap.

Does it popup when you get a message, like in Steam?
I ask because that's a big reason for not wanting chats from not friends.

If I get a notification and I have to go look for my messages then I could live with chats from strangers and ask that chat works like the old PM's.
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Wurzelkraft: I hope the chat isn't limited to "friends" only. Would be a mess.
I hope you do proper QA this time.
I hope you won't need to fix this for years to come.
+1 and seconded

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Wurzelkraft: I hope the chat isn't limited to "friends" only.
If it is.... Good News(TM)! :P
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0Grapher: Unfortunately, they cannot maintain both versions. The power required for both would probably be about 1.21 jigowatts (gigawatts). :/
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mike_cesara: 1.21 jigowatts! Great Scott!
Well, it might be possible if they used MrFusion. It's 2015, isn't it? We'll probably just have to wait for October 21. :D
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Starmaker: Currently, the chat is only enabled for Friends
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madth3: You mean, in Galaxy? It's already there?
Yes, I already poked a user who had the mistake of Friending me.
Good news again?
*hides and cowers in fear*
Communications for friends only? Yeah, that's gonna need to change.
Actully I'm waiting for this since 1985. I think I can wait few months more ; )
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madth3: And friends-only. Oh crap.
I'm reserving judgement for the time being, since Galaxy is still in beta.

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madth3: Does it popup when you get a message, like in Steam?
I ask because that's a big reason for not wanting chats from not friends.

If I get a notification and I have to go look for my messages then I could live with chats from strangers and ask that chat works like the old PM's.
No, it doesn't pop up. There are notifications for it, similar to friend requests, forum replies, and the like.
This is great news to hear! It's just one big surprise after another from you guys lately isn't it! ;) Reading through the details provided it seems that you guys are indeed listening to everyone's suggestions and appear to have chosen a number of the most highly requested features and options and focused on implementing these features in the short term. It's great to finally hear some information about what is happening, and more importantly greatly appreciated to hear you communicate this to the community ahead of the actual changes so it's not a sudden surprise ( whether it is a pleasant surprise for some or an unwanted hell for others, I'm sure there will be both viewpoints... there always are...).

I'm very much looking forward to the bulk of these changes for sure. I can see a few that I'm not particularly fond of but don't want to pass judgment on them until I've had a chance to try it out first hand, and if there's anything we don't like or find broken we can always file feature requests or report bugs etc. here or in the wishlist etc. anyway for future considerations so it's not a big deal.

The loss of manual sorting is likely to upset the subset of people who use and prefer that I suspect, but it was good of you to directly communicate it up front clearly. I'm not one of the ones to ever use that feature anyway so it wont affect me, but hopefully at least some of the users who did will find the other features you've worked hard on for filtering and sorting to be an adequate alternative and able to adjust to it without much fanfare.

So even though there will be some pros and cons to all of these changes, overall it looks like a huge positive step forward IMHO. Wherever features/functionality are lacking we can always provide feedback to potentially help shape future developments though too.

Thanks for all your hard work evolving the website and platform as a whole!
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Chamb: -- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system.
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DeMignon: Yay, if that doesn't sound like Good News™
Great to see the community's top most wishes fullfilled .. erm, wait a sec...
;-P
Indeed...

Next up: GOG bear emoticons.

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Wurzelkraft: I hope the chat isn't limited to "friends" only. Would be a mess.
I hope you do proper QA this time.
I hope you won't need to fix this for years to come.
Me too. Hopefully, they'll learn from their past mistakes... but I won't hold my breath.
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Grargar: No, it doesn't pop up. There are notifications for it, similar to friend requests, forum replies, and the like.
Well, then it could be not so bad. I guess I'll try the beta to see how things are shaping.
I hope we see skins based on specific games.