It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
bela555: If you edit CC, it goes to an empty page you need to enter every details again. I dunno how it works with the phone number.
I haven't tried anything during that "event", but before when I was going to my page I was able to see full phone number. Not to mention voluntary and involuntary e-mails flashed by "concerned users", who forgot to censor them down before posting.

Still, Valve's silence is quite worrying.
Updated article with statement from Valve: http://kotaku.com/steam-goes-nuts-offers-access-to-other-peoples-account-1749718979
Post edited December 26, 2015 by haydenaurion
Looks like they might be trying to sweep this one under the rug. No news from Steam’s own channels, no apology for the technical issues and silence, just a short quiet statement sent out to the outlets who wrote about it. Most Steam users may never know their basic information such as home address and email was potentially viewed by a third-party.

Big props to the community moderators for stepping up and doing Steam's job by maintaining communication and providing guidance during the chaos.
Post edited December 26, 2015 by markrichardb
avatar
markrichardb: Looks like they might be trying to sweep this one under the rug. No news from Steam’s own channels, no apology for the technical issues and silence, just a short quiet statement sent out to the outlets who wrote about it. Most Steam users may never know their basic information such as home address and email was potentially viewed by a third-party.

Big props to the community moderators for stepping up and doing Steam's job by maintaining communication and providing guidance during the chaos.
Is it safe to use my Steam client right now? I really want to play RAGE.
avatar
Elmofongo: Is it safe to use my Steam client right now? I really want to play RAGE.
Probably. Use a condom just in case.
avatar
Elmofongo: Is it safe to use my Steam client right now? I really want to play RAGE.
avatar
Titanium: Probably. Use a condom just in case.
Don't joke about this man. I am serious can I log into Steam to play my games already? I won't even LOOK at the Steam store.
avatar
PookaMustard: But can you login during that time? I'd say a full screw you on that one. The login system was so borked at the time to even log in from the much more superior Chrome browser (superior than the sucky client of course).
Again, if the site is down you likely can't login at all, no matter which digital distribution we're talking about, which includes GOG.

avatar
PookaMustard: Yet we hear that Steam has more pillages than GOG. And hey, while we're at it, NO, Steam Guard and Mobile Authenticator did not protect the accounts from the mess of yesterday.
They didn't even triggered, so even assuming games or accounts were at risk, is beyond speculation and belonging into the conspiracy theory category.

avatar
PookaMustard: I've reached this point. My solution? Burn to DVD discs like mad. And its working like crazy. Then if GOG goes down or even shuts down entirely, the installers are all on disc, usable just as much as the day in which they are downloaded, and independent of the mother service and your relationship with it.
So did I. I have a NAS set up for storage that fills up quickly and I'm somewhat reluctant to expand it. Fact is: HDs can fail, DVDs can get scratched / lost. In such a case, you'll need access to re-download, same as Steam. Has this been granted by ANY digital distribution ever? Not that I'm aware of....

avatar
PookaMustard: Apparently, if Steam shuts down, your downloaded games have already died and are beyond unplayable. Oh and before you say "Steam will be DRM-free on its death", just don't forget that installing registries pain-free and whatnot, or restoring backups using Steam after that won't work.
I'm not defending Steam and I have no idea what happens, when the day comes where it shuts down or how / what Valve has planned for such a case. But let's face it: neither do you or anyone else.

However, if you want to go discuss maximum credible accident scenarios, assume the same for GOG and your DVDs lost / unreadable - everything else is just not valid.

avatar
Elmofongo: Don't joke about this man. I am serious can I log into Steam to play my games already? I won't even LOOK at the Steam store.
From all that we actually know: yes.
I played / downloaded through this whole incident, on Steam and everything is as if nothing had happened.
Post edited December 26, 2015 by Siannah
avatar
Elmofongo: Is it safe to use my Steam client right now? I really want to play RAGE.
They have closed and then reopened the service.They should be crazy if they reopened without resolving the problem. So it should be safe now.
I think.
avatar
Titanium: Probably. Use a condom just in case.
avatar
Elmofongo: Don't joke about this man. I am serious can I log into Steam to play my games already? I won't even LOOK at the Steam store.
It's safe yeah.
avatar
Titanium: Probably. Use a condom just in case.
avatar
Elmofongo: Don't joke about this man. I am serious can I log into Steam to play my games already? I won't even LOOK at the Steam store.
I've been using it for a few hours now with no issues. It's fine.
Has they released anything information about changing password? I'm planning on doing it just in case even if I have Steam Guard but since this has been about a caching issue I thought I would wait.
avatar
Nirth: Has they released anything information about changing password? I'm planning on doing it just in case even if I have Steam Guard but since this has been about a caching issue I thought I would wait.
Nope, they only said this (and not to users, but media outlets. That's was funny.)

"Steam is back up and running without any known issues. As a result of a configuration change earlier today, a caching issue allowed some users to randomly see pages generated for other users for a period of less than an hour. This issue has since been resolved. We believe no unauthorized actions were allowed on accounts beyond the viewing of cached page information and no additional action is required by users."
Well, I guess Steam is in hot water...

"crickets chirping"

I'll show myself out...
avatar
Siannah: Again, if the site is down you likely can't login at all, no matter which digital distribution we're talking about, which includes GOG.
Except that logging in is MANDATORY for Steam games. If I can't login to GOG Galaxy to play Freedom Planet, no problem because GOG accounts are NOT MANDATORY to play the game, let alone Galaxy. Therefore, if I logged out during this outrage while I was supposedly still on Steam, I wouldn't be able to play games unless I utilized the horrible offline mode, something I wouldn't trust to actually run offline.

avatar
Siannah: They didn't even triggered, so even assuming games or accounts were at risk, is beyond speculation and belonging into the conspiracy theory category.
I don't know what you mean, but okay.

avatar
Siannah: So did I. I have a NAS set up for storage that fills up quickly and I'm somewhat reluctant to expand it. Fact is: HDs can fail, DVDs can get scratched / lost. In such a case, you'll need access to re-download, same as Steam. Has this been granted by ANY digital distribution ever? Not that I'm aware of....
And you can lose access to downloads, that is not far-fetched. Steam can go down for a great while without being able to download anything. You can lose access to your Steam account, be it through forgetting your login details or being changed and stolen by a scammer. It could be because of Steam going down the land of no return. The point is, with HDDs and DVDs, it is your responsibility to keep them safe and sound (which I do with my burned DVDs), but with downloads, your whole reliance is on the distributor being alive and still having access to them.


avatar
Siannah: However, if you want to go discuss maximum credible accident scenarios, assume the same for GOG and your DVDs lost / unreadable - everything else is just not valid.
Again, with GOG, if the service died, but I happened to have the backups on DVDs, no problem. I can install them and play them for as long as I wish. But when Steam goes down, I can't reinstall or repair the games as many time as I want. And that's all for something that's not in your control. You can't take good care of Steam itself so it'll never go down, as you're not Valve. However YOU can take good care of your own DVDs in order to make them long-lived.

Finally, if you still prefer redownloading game backups, you could store the most important ones on cloud services. However, even those come with their prices.
avatar
Titanium: Probably. Use a condom just in case.
avatar
Elmofongo: Don't joke about this man. I am serious can I log into Steam to play my games already? I won't even LOOK at the Steam store.
My son, you have taken the first step on the path to DRM-Free Enlightenment. Though your journey has just begun, you shall face many trials of your willpower. The fruits of the destination will make it all worthwhile.