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General discussionSufficient Funds But Can't Purchase(13 posts)(13 posts)
(13 posts)
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Posted June 13, 2017
Hi, all, quick question, I have 12.50 in my account and the game I'm trying to purchase is 12.49 and when I got to purchase it the button doesn't work. There's no tax cause I bought a copy just before and there was no tax, now I want to buy a second as a gift and I can't even though I have enough. Do you guys know what the problem is?

Edited price.
Post edited June 13, 2017 by p3ps1c0la
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted June 13, 2017
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p3ps1c0la: Hi, all, quick question, I have 12.50 in my account and the game I'm trying to purchase is 12.48 and when I got to purchase it the button doesn't work. There's no tax cause I bought a copy just before and there was no tax, now I want to buy a second as a gift and I can't even though I have enough. Do you guys know what the problem is?
Did you enter the email address that you want the gift code sent to? I don't think it will let you finish the transaction until you do.
Posted June 13, 2017
There are all kinds of restrictions on buying gift codes like if your account is new (as yours is) or if less than 24hours have passed since last purchase of that item.

Someone who knows the details better will hopefully come along and clarify things.
Post edited June 13, 2017 by Themken
Posted June 13, 2017
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p3ps1c0la: Hi, all, quick question, I have 12.50 in my account and the game I'm trying to purchase is 12.48 and when I got to purchase it the button doesn't work. There's no tax cause I bought a copy just before and there was no tax, now I want to buy a second as a gift and I can't even though I have enough. Do you guys know what the problem is?
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Luned: Did you enter the email address that you want the gift code sent to? I don't think it will let you finish the transaction until you do.
Yep, button is still disabled. Filled out all fields.
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Themken: There are all kinds of restrictions on buying gift codes like if your account is new (as yours is) or if less than 24hours have passed since last purchase of that item.

Someone who knows the details better will hopefully come along and clarify things.
I see. The sale ends June 20th so I can wait till tomorrow. Hope that's the case. Thanks.
Post edited June 13, 2017 by p3ps1c0la
Posted June 13, 2017
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p3ps1c0la: Hi, all, quick question, I have 12.50 in my account and the game I'm trying to purchase is 12.49 and when I got to purchase it the button doesn't work. There's no tax cause I bought a copy just before and there was no tax, now I want to buy a second as a gift and I can't even though I have enough. Do you guys know what the problem is?

Edited price.
Hello.

GOG has enacted a measure that prevents gifting if an account is less than 3 months old. More info can be found below:
https://support.gog.com/hc/en-us/articles/212159529-I-cannot-buy-a-game-as-a-gift-why
Post edited June 13, 2017 by Grargar
Posted June 13, 2017
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p3ps1c0la: I see. I hope it's still on sale tomorrow...
"The Summer Sale will last until Tuesday, June 20, 10 PM UTC"


Thanks Grargar! I did not find the details.
Post edited June 13, 2017 by Themken
Posted June 13, 2017
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p3ps1c0la: Hi, all, quick question, I have 12.50 in my account and the game I'm trying to purchase is 12.49 and when I got to purchase it the button doesn't work. There's no tax cause I bought a copy just before and there was no tax, now I want to buy a second as a gift and I can't even though I have enough. Do you guys know what the problem is?

Edited price.
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Grargar: Hello.

GOG has enacted a measure that prevents gifting if an account is less than 3 months old. More info can be found below:
https://support.gog.com/hc/en-us/articles/212159529-I-cannot-buy-a-game-as-a-gift-why
OMG that's not good. What can I do if anything? Is there anyway to get around it to get my friend the game?
Post edited June 13, 2017 by p3ps1c0la
Posted June 13, 2017
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p3ps1c0la: OMG that's not good. What can I do if anything?
You should contact support and see if they could arrange anything for you:
https://support.gog.com/hc/en-us/requests/new
Post edited June 13, 2017 by Grargar
Posted June 13, 2017
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p3ps1c0la: OMG that's not good. What can I do if anything?
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Grargar: You should contact support and see if they could arrange anything for you:
https://support.gog.com/hc/en-us/requests/new
I'll give that a shot and cross my fingers. Thanks.
Posted June 13, 2017
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p3ps1c0la: Hi, all, quick question, I have 12.50 in my account and the game I'm trying to purchase is 12.49 and when I got to purchase it the button doesn't work. There's no tax cause I bought a copy just before and there was no tax, now I want to buy a second as a gift and I can't even though I have enough. Do you guys know what the problem is?

Edited price.
What's the game?
Posted June 13, 2017
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p3ps1c0la: Hi, all, quick question, I have 12.50 in my account and the game I'm trying to purchase is 12.49 and when I got to purchase it the button doesn't work. There's no tax cause I bought a copy just before and there was no tax, now I want to buy a second as a gift and I can't even though I have enough. Do you guys know what the problem is?

Edited price.
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GR00T: What's the game?
Grim Dawn
Posted June 13, 2017
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p3ps1c0la: Grim Dawn
Let me know if you can't get things sorted with GOG and perhaps we can get something worked out.
Posted June 13, 2017
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p3ps1c0la: Grim Dawn
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GR00T: Let me know if you can't get things sorted with GOG and perhaps we can get something worked out.
Okay, that sounds good, thanks!
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General discussionSufficient Funds But Can't Purchase(13 posts)(13 posts)
(13 posts)