I have created a ticket 3 or 4 days ago because my email account has been hacked with a request to change it, but I haven't gotten any response yet! How long does it usually take? I can access my GOG account fine *for now*, but if it asks me to verify via a code sent to my email I'd be pretty screwed, since the email account in question has been deleted right after the hack :I

Response time varies. Some users receive a reply within a few days, or, a week, while others... have had the misfortune of waiting much longer.

Due to your particular issue, you might wish to send a message to one of the three GOG Staff Members listed here.

I hope that they are quick to respond to your appeal for assistance. Good luck to you.

8 years to 3 minutes.