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General discussionUSD only, how to solve this?(17 posts)solved(17 posts)solved
(17 posts)solved
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Posted August 20, 2015
I tried buying a game a few minutes ago and when I wanted to pay, suddenly all the prices changed from € to USD and I can't change it back bacause USD is the only avaible option right now.
This question / problem has been solved by Treasureimage
Posted August 20, 2015
At the bottom right of the order page, there's a button to the right of the language button that says currency. Given your location, you should be able to switch it to a different currency using that.
Posted August 20, 2015
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CarrionCrow: At the bottom right of the order page, there's a button to the right of the language button that says currency. Given your location, you should be able to switch it to a different currency using that.
That's the problem I can't.
It only shows USD, no other option avaiable.
I bought 2 games in a few minutes before that and I paid in Euro but now it suddenly doesn't work anymore.
btw I'm not using a proxy or something like that.
Posted August 20, 2015
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CarrionCrow: At the bottom right of the order page, there's a button to the right of the language button that says currency. Given your location, you should be able to switch it to a different currency using that.
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JinKazaragi: That's the problem I can't.
It only shows USD, no other option avaiable.
I bought 2 games in a few minutes before that and I paid in Euro but now it suddenly doesn't work anymore.
btw I'm not using a proxy or something like that.
Hmm. In that case, I'd remove the item from the cart and close out the page. Try reloading it, maybe it's glitched out for the moment.
Posted August 20, 2015
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JinKazaragi: That's the problem I can't.
It only shows USD, no other option avaiable.
I bought 2 games in a few minutes before that and I paid in Euro but now it suddenly doesn't work anymore.
btw I'm not using a proxy or something like that.
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CarrionCrow: Hmm. In that case, I'd remove the item from the cart and close out the page. Try reloading it, maybe it's glitched out for the moment.
I already did that, it's not just this one product, all products on gog.com can only be displayed in USD.
Attachments:
gog.png (269 Kb)
Posted August 20, 2015
I've got the same problem and the glitch is at least one week old... Maybe try to go in your configuration tab in the account and select euro there. See if it keeps it when you pay for the game.

Else, you can buy something in dollar, your bank or paypal will make the conversion (the bank can maybe take something in more for the conversion, so paypal is a better idea...).
Posted August 20, 2015
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MacArthur: I've got the same problem and the glitch is at least one week old... Maybe try to go in your configuration tab in the account and select euro there. See if it keeps it when you pay for the game.

Else, you can buy something in dollar, your bank or paypal will make the conversion (the bank can maybe take something in more for the conversion, so paypal is a better idea...).
No, same problem there.
The problem is that I need my Store-Credit to afford the game I want to buy otherwise I would have done so.
Posted August 20, 2015
It's a cookie issue - log out, delete all cookies, login again and it'll be solved. I know, as I've had the exact same problem before, which was just a 2nd manifestation of a similar but weirder problem with cookies -just so that this cookie bug won't show up again, you should also probably have your browser delete cookies upon closing it and closing + reopening your browser before any purchase just to be on the safe side. :-)

edit-typos
Post edited August 20, 2015 by Treasure
Posted August 20, 2015
There are also various cookie management solutions for browsers. Firefox has an in-built viewer in the Privacy tab: search for "gog" and delete what shows up (although I suspect the culprit is specifically "gog_lc").
Posted August 20, 2015
What browser are you using? if it's opera make sure turbo mode is off.
Try private browsing.
If nothing works contact support.
Posted August 20, 2015
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Treasure: It's a cookie issue - log out, delete all cookies, login again and it'll be solved. I know, as I've had the exact same problem before, which was just a 2nd manifestation of a similar but weirder problem with cookies -just so that this cookie bug won't show up again, you should also probably have your browser delete cookies upon closing it and closing + reopening your browser before any purchase just to be on the safe side. :-)

edit-typos
It worked, thanks.
It took 3 attempts though, because the first 2 times i wanted to pay it happened again.
Posted August 24, 2024
Solved??? 2024 same shit, different age..
Posted August 24, 2024
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elord604: Solved??? 2024 same shit, different age..
Same here.

I have only one option, USD. I can't go back to Euros, there is no option.

Ridiculous.
Posted August 24, 2024
Have you tried applying the solution and didn't work? Why not mention it then?

The solution worked back then, so without details on what didn't work now, nobody can help you.
Posted August 25, 2024
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honglath: Have you tried applying the solution and didn't work? Why not mention it then?

The solution worked back then, so without details on what didn't work now, nobody can help you.
That's no solution, that's a workaround.. And after leaving the website (both by staying logged in and logging out) the issue repeats itself. It doesn't need many testers to see that "the solution" is a misconception. Back in 2015 and still today
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General discussionUSD only, how to solve this?(17 posts)solved(17 posts)solved
(17 posts)solved