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A Case Against Dividing the Internet

The Internet is a communal spider web. Its silk strands cover our entire world. Anyone can use it. Anyone can expand it. Where you step onto the web does not effect where you can go nor what you can do. That was the way it was designed and that is the way it should remain.

Troublesomely, several corporations with Internet sites and services have begun restricting their content to countries outside of where they are hosted. The restrictions often block content to every single country other than the one they operate in.

The practice of blocking Internet content is not new. Many countries have been practicing it for some time now. According to Access Denied: The Practice and Policy of Global Internet Filtering (hereafter Access Denied), as of 2006 at least twenty six countries were blocked certain Internet sites and services. Access Denied identifies three motivations for this: political, social, and “conflict and security".

Companies do not appear to be restricting content for the same reasons as countries however. I will present examples of corporate imposed restrictions. I will attempt to provide insight into why the companies are imposing these restrictions. I will then analyze whether or not these reasons are valid.

TV Stations' Websites

Companies do not appear to be restricting content for the same reasons as countries. One example is a United States TV station websites. Namely FOX Broadcasting's fox.com (FOX) and National Broadcasting Company's (NBC) nbc.com and hulu.com. These websites blocks much of their content from being viewed in Canada. Politically both Canada and the US practice democracy. Many of the social values in Canada are similar to those in the US. As for “conflict and security”, as members of NATO, Canada and the US mutually agree to defend each other. None of the three reasons for censorship introduced in Access Denied seem to apply.

The defense US TV stations use for blocking foreign viewers on their websites is: They license content for use only in the US. In they're own words, hulu.com states: “we don't have international streaming rights for our content”.

This defense is invalid. In Canada for example, Bell, Shaw, and Telus all offer US cable channels – including FOX and NBC. Clearly the TV stations have licenses to display their content outside the US.

Another interesting point to note is that while US TV stations broadcast from within the US, their signals cross country borders. As an example, the US Federal Communications Commission website indicates that two US TV stations have strong signal strength in Burnaby, British Columbia, Canada. When DTV was implemented in the in 2009, no attempt was made to block supposedly US licensed content from Canadian viewers. Their license restrictions seem to imply as long as the content is broadcast from the US, it doesn't matter where all that broadcast reaches. Why then when this content is hosted on US Internet servers cannot it be allowed to reach Canada and other countries?

I find it highly distasteful of these TV stations to choose to implement more restricted access to their content on the Internet than on any other media. The Internet was designed to be globally open and accessible. Why are they trying to make traditional TV more international while trying to make the Internet less?

Online Content Distributors

Another pair of examples of corporate censorship can be found in the online distribution industry. iTunes is an online music and video service from the company Apple. Steam is a game download service the company Valve. Both of these services have restrictions on what they sell where.

Steam's restrictions are implemented subtly. Everyone sees the same main page. If they have restricted a product in the country the user is browsing from then a “Game Not Available In Your Territory” message. Most of there products however are available in most countries.

iTune's restrictions are more deeply ingrained. Before any products are presented, the user is required to specify their country. iTune's has separate stores for each country they serve. Inversely, if iTune's doesn't have a store for your country, they will not serve you. The content available in each store varies. Additionally before allow a user to purchase anything from one of their stores, they require the user to prove that they reside in the corresponding country.

This doesn't make economic sense. By refusing sales, Apple and Valve are outright refusing money.

Like the TV stations, Apple and Valve will likely state that they are not licensed to sell certain content outside of certain countries. Since I lack a counter example to disprove this (in the previous section, the TV stations being available on air and on cable outside the US) lets assume this to be valid. Instead let's ask why the content owners don't want their product sold to certain countries.

The content owners might provide the following rational : Not all companies operate in all countries. In the physical world this is quite reasonable. There is significant overhead in maintaining stores or offices spread across multiple countries. On the Internet however there is not this requirement. Websites and services can be hosted from within one country and then accessed from any other country. That was the way it was designed. Steam and iTunes already leverage this functionality. Refusing purchases from parts of the world is refusing money.

Further it is directly refusing profit. There is no cost involved in creating another digital copy of a song. There is practically no cost in delivering this song to a customer a quarter of the way across the world. They don't have to burn a CD. They don't have to mail the CD. All they have to do is accept the payment. Can you think of an easier way of making money?

In addition to going against the spirit of the Internet, this seems to go against the spirit of business.
Post edited April 13, 2011 by lightnica
Equality

Dividing the Internet it wrong. I provided cases where it is hypocritical to do this. I have provided cases where it is bad business practice to do this. Ultimately though it comes down to equality.

Internet was created as a level playing field. Anyone can use it. Anyone can expand it. Corporations should not attempt to change this. Dividing the Internet creates regional inequalities.

Would you want to work for a corporation that promotes inequality? Would want to support a corporation that promotes inequality by buying their goods or services? If not, then ask yourself another question: Do you?

References

Deibert, Ronald J. Access Denied the Practice and Policy of Global Internet Filtering. Cambridge, Mass: MIT, 2008. Print.

"NATO - Member Countries." Nato.int. North Atlantic Treaty Organization. Web. 21 Mar. 2011. <http://www.nato.int/cps/en/natolive/nato_countries.htm>.

"Hulu - Support." Hulu - Watch Your Favorites. Anytime. For Free. Web. 21 Mar. 2011. <http://www.hulu.com/support/article/171122>.

"Overview - Bell TV - Channel Lineup." Bell.ca. Bell Canada. Web. 21 Mar. 2011. <http://www.bell.ca/shopping/PrsShpTv_Programming.page#tabCont1-tabs>.

"Shaw Television — Find the Complete List of Channels in Your Area." Shaw.ca. Shaw Communications. Web. 21 Mar. 2011. <http://www.shaw.ca/Television/Channel-Listings/>.

"Channels & Packages | Programming | TELUS Satellite TV | TV | TELUS." TELUS - High Speed Internet, Home Phone Service, Television, Bundles. Web. 21 Mar. 2011. <http://telus.com/content/tv/sat/programming/index.jsp>.

"The Digital TV Transition: Reception Maps." Fcc.com. US Federal Communications Commission. Web. 21 Mar. 2011. <http://www.fcc.gov/mb/engineering/maps/>.

"The Digital TV Transition: What You Need to Know." Dtv.gov. US Federal Communications Commission. Web. 21 Mar. 2011. <http://www.dtv.gov/needtoknow.html>.

"Game Not Available In Your Territory - CD-Key - Knowledge Base." Steam Support. Steam. Web. 23 Mar. 2011. <https://support.steampowered.com/kb_article.php?ref=1266-QFZC-2141>.

"Choose Your Country or Region." Apple. Apple. Web. 23 Mar. 2011. <http://www.apple.com/choose-your-country/>.

"BC Public Library Services - BC Ministry of Education." Education - Province of British Columbia. Web. 24 Mar. 2011. <http://www.bced.gov.bc.ca/pls/>.

"OverDrive – Partners." OverDrive. Web. 24 Mar. 2011. <http://www.overdrive.com/about/partners.aspx>.

"Participating Libraries." British Columbia Libraries: Your Library Without Walls. Web. 24 Mar. 2011. <http://downloads.bclibrary.ca/en/Libraries.htm>.

"2011 OverDrive Initiatives and Key Priorities." About.com. Web. 24 Mar. 2011. <http://portables.about.com/gi/o.htm?zi=1/XJ&amp;zTi=1&amp;sdn=portables&amp;cdn=gadgets&amp;tm=6&amp;f=00&amp;su=p284.9.336.ip_&amp;tt=2&amp;bt=0&amp;bts=0&amp;zu=http://librarianbyday.net/localwp-content/uploads/2011/02/OverDrive-Library-Partner-Update-from-Steve-Potash-2-24-2011.pdf>.
Post edited April 13, 2011 by lightnica2
Ever heard of a proxy server? It's not rocket surgery.
I'm loving the combine multiple posts + character limit GOG...

Anyway, I submitted this paper as part of a course a few weeks ago. Normally after my writing gets graded, I let it die. This one I decided not to be so kind to.
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Hesusio: Ever heard of a proxy server? It's not rocket surgery.
Yes, I've actually written one before.

The point isn't if I can defeat a particular piece of DRM. The point is content, dare I say knowledge, is being block en mass to entire continents.
Post edited April 13, 2011 by lightnica
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lightnica: The point isn't if I can defeat a particular piece of DRM. The point is content, dare I say knowledge, is being block en mass to entire continents.
That would be because it's their site and content and as such they can do with it as they please. Contrary to what you seem to believe, you and everyone else is not entitled to it.
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Hesusio: That would be because it's their site and content and as such they can do with it as they please. Contrary to what you seem to believe, you and everyone else is not entitled to it.
Amen, brother.

The internet has fostered this idea that everything is open and free, which is not at all the case. As governments and corporations take control of the internet more and more in the coming years it's going to be a rough wake-up call for some people.
In the cases where the 'net businesses are selling a digital product, I can think of at least a couple good reasons for not offering content to everyone who wants it.

For one, you have to support the product and some national laws might make that a bigger PITA than it's worth.

Second, the costs of financial transactions in some nations might be prohibitively high, especially in the instance of iTunes where it's selling products that cost very little. For instance, credit card processing isn't free, and most processors take a flat rate (sometimes called a "swipe fee") along with a percentage of the gross. While Apple probably gets a huge discount for volume compared with what I pay, it still adds up. If the swipe fees are high for a particular nation, then the business has to decide if its low-cost product can still be sold profitably in that market.

For myself, I don't exactly love selling to Canada because the physical products I ship need to be accompanied by a bunch of paperwork for Customs. I had an order two weeks ago where it took over an hour to do the shipping paperwork for a $24 order. Not really worth it but I did it because I don't make money on volume, so every customer needs to be retained. For my US customers, I pack the box, slap on a shipping label, and off it goes without any extra hassle. Now, this doesn't exactly relate since I deal with a physical product and you're talking digital, but it does help to illustrate that international sales are not quite as simple as they may seem. And it isn't necessarily true that every sale generates income that leads to profitability.
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Hesusio: That would be because it's their site and content and as such they can do with it as they please. Contrary to what you seem to believe, you and everyone else is not entitled to it.
What do you think about cases where someone wants to buy something? Do you think they should be refused service based off of where they live?

Merchants don't have an inherent right to refuse sale. Have a read over http://www.justanswer.com/business-law/1bxl9-does-business-right-refuse-sale.html
Merchants cannot discriminate based on "race, color, religion, or national origin".

It doesn't seem ethical to me for them to be able to discriminate based on where you live either.
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HereForTheBeer: For myself, I don't exactly love selling to Canada because the physical products I ship need to be accompanied by a bunch of paperwork for Customs. I had an order two weeks ago where it took over an hour to do the shipping paperwork for a $24 order. Not really worth it but I did it because I don't make money on volume, so every customer needs to be retained. For my US customers, I pack the box, slap on a shipping label, and off it goes without any extra hassle. Now, this doesn't exactly relate since I deal with a physical product and you're talking digital, but it does help to illustrate that international sales are not quite as simple as they may seem. And it isn't necessarily true that every sale generates income that leads to profitability.
I agree customs are a huge hassle. This doesn't effect digital content though. Does it?
Post edited April 13, 2011 by lightnica
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Hesusio: That would be because it's their site and content and as such they can do with it as they please. Contrary to what you seem to believe, you and everyone else is not entitled to it.
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GameRager: Um, so you're FOR internet restrictions and censorship? :\
Not necessarily, I would much rather all information be free for all. However, I'm just acknowledging that should someone wish to restrict content that they own, then that's their right.
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lightnica: What do you think about cases where someone wants to buy something? Do you think they should be refused service based off of where they live?

Merchants don't have an inherent right to refuse sale. Have a read over http://www.justanswer.com/business-law/1bxl9-does-business-right-refuse-sale.html
Merchants cannot discriminate based on "race, color, religion, or national origin".

It doesn't seem ethical to me for them to be able to discriminate based on where you live either.
You may not think it's ethical, but since you don't own the content, you've got no say in how it's distributed.
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GameRager: Um, so you're FOR internet restrictions and censorship? :\
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Hesusio: Not necessarily, I would much rather all information be free for all. However, I'm just acknowledging that should someone wish to restrict content that they own, then that's their right.
I'll agree, that "free for all" likely isn't the best business model. Companies should be allowed to make money on the Internet.

They should not however be allowed to subdivide the Internet into bite size pieces. If they want a localized network, they should setup a LAN.
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Hesusio: Not necessarily, I would much rather all information be free for all. However, I'm just acknowledging that should someone wish to restrict content that they own, then that's their right.
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GameRager: Legally right does not make for morally right in all cases. And if I had to choose between wanting or supporting that which is morally right or legally right, i'd choose morally right 8 times out of 10.
Except morals are subjective, and I for one would argue that ownership rights are perfectly moral, regardless of whether or not what is owned is digital. What I meant by "I'd personally rather it be free" was simply self-interest rather then any appeal to morals.
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lightnica: What do you think about cases where someone wants to buy something? Do you think they should be refused service based off of where they live?

Merchants don't have an inherent right to refuse sale. Have a read over http://www.justanswer.com/business-law/1bxl9-does-business-right-refuse-sale.html
Merchants cannot discriminate based on "race, color, religion, or national origin".

It doesn't seem ethical to me for them to be able to discriminate based on where you live either.
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Hesusio: You may not think it's ethical, but since you don't own the content, you've got no say in how it's distributed.
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Hesusio: Ever heard of a proxy server? It's not rocket surgery.
You seem to be switching sides.
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Hesusio: Not necessarily, I would much rather all information be free for all. However, I'm just acknowledging that should someone wish to restrict content that they own, then that's their right.
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lightnica: I'll agree, that "free for all" likely isn't the best business model. Companies should be allowed to make money on the Internet.

They should not however be allowed to subdivide the Internet into bite size pieces. If they want a localized network, they should setup a LAN.
Assuming by "dividing the internet", you mean preventing people from accessing content they have no rights to, then sure. However, if you're referring to content they do indeed own, then how they distribute is entirely up to them, not you.
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Hesusio: Ever heard of a proxy server? It's not rocket surgery.
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lightnica: You seem to be switching sides.
No, my point is that companies who're restricting access to their own content are well within their rights to do so. However, if it means that much to you it's really not that hard to circumvent these restrictions.
Post edited April 13, 2011 by Hesusio
Lets go back to ethics.

Do you consider it ethical to refuse to sell an ebook (or some other piece digital content) to someone living in your country because they are from Afghanistan?


Do you consider it ethical to refuse to sell an ebook to someone living in Afghanistan because they are from Afghanistan?