Contact EA takes one hour according to Taleroth. after few years of gaming it means hours and hours waiting for reset of the computers. assuming it will stay one hour as the reset process would become quite common.

i don't have my computer anymore. so i bought and install terraria 2 weeks ago on my older sis computer (its steam only game), then i install on my mom's. it does not run smoothly so i will probably use my younger sis computer till i get a new one in july.
that's four installs. in 40 days.

what about formats? are they a new system or not (you do re-install windows then)

and if you are a person who works full time and have only 1 hour or 2 tops per day to actually play games that system is a massive annoyance.

for me it is a deal breaker. i might accept it if they remove it after 365 after the day of purchase.

otherwise no ea games for me anymore. shame. i really wanted to finish ME trilogy but not only i have 200 other games to play but it is simply matter of principle. I am not going to support a company which takes away my customer's rights like that.

Took me 2 mins from log in to someone ready to talk to me. Dunno where the one hour thing comes from. As for the installs you are talking about I said before you are not in any way a standard user if you are installing games on every computer you have to hand. The Origin service is not for you and that's fine. For me it's a non-issue. If I format my C: drive and re-install windows without uninstalling Origin it will take 5 mins for EA to deactivate it in my experience.

http://www.gog.com/en/forum/general/faq_about_ea_origins_limits_and_uses/post17 never dealt with EA support. dealt with tens of other support systems. so the five min wait was just either luck or they just upgraded their system which is going to be swarmed soon.
waiting 5min for support is anomaly.

and again you can't look at the problem just from your shoes. you say its alright because it does not concern you but i believe this kind of attitude is wrong.

a lot of players will be affected by that system. not just a handful. hundreds of players do regular formats. replace components in their computers or just get a brand new.

therefore as a customer you don't benefit from this at all. Yet many people will lose from it. So I really can't see why would you call this an acceptable behaviour.

especially since the biggest player on the market does not do that.

I don't know what you expect me to say. Are EA Support rubbish? Most people say no, they are actually very good. Are there download limits? No one I know has hit one yet. Does 3 active machines bother me? No, because like I said for the average user it won't affect them. You are using your extreme example as somehow the status quo then asking me to see it from your point of view. I've installed Windows about 7 times in the last 3 years and in the last 5 have made hardware changes that would count as another 4 machines. EADM/Origin has never once given me any trouble with regards to activating or deactivating games. A few older EA retail games that shipped with the limited activation SecuROM did but that's nothing to do with the Origin service itself.

There are too many maybe's and could be's floating about at the moment so invariably I return to my own experience with the EA service and that has been largely positive. EA use way too much legalese to cover themselves and it's gravy for the tin-foil hat brigade, just look at the outcry on here at the EULA included in GOG's EA games. End of the day 90% of customers will use Origin carefree and will never have a problem with it. At least that's my personal experience. Just out of interest why don't you load up the EA support chat and see for yourself how long it takes to get someone online. I guarantee it's closer to 5 mins than 1 hour.

the 3 system limit is for steam games?
no.
are you benefiting from it?
no
can it be annoying to many?
yes
is it possible for it to be annoying to you too?
yes

therefore you cannot say the system is alright I am not asking you to boycott ea store or do anything to discourage the usage of the store...
Thousands of players will suffer from something which is not needed something which takes our customers rights.
What I hoped to accomplish is to make you see that it might be problem. To say: It doesn't concern me but it is indeed a stupid rule.
My first quote of yours was with you being surprised why anyone would need more than 3 simultaneous installs. I tried to just show you the problem...
if origin is only as tenth as popular as steam that's 3 million users. if 90% of people use it carefree there is still three hundred thousand people who suffer minor or maybe major problems because of rule which does not benefit anyone at all.
that is not alright even if i was not in that 10 percent. good idea...