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General discussion (archive)Help with downloading?(7 posts)(7 posts)
(7 posts)
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Posted June 20, 2013
Hi, I purchased Witcher 2 today and I started the download. It is 15gb. I used the GOG downloader. It has been downloading for half a day and I wanted to restart my computer so I pressed PAUSE on the downloader and restarted.

When it was done restarting, I opened up the GOG downloader again and nothing was in the queue. So I go on the gog website and click on it to download again, but it started at 0%. I opened the folder where it had the files and I saw that it had 6 of the 13 or so (2gb ea) files downloaded. So I deleted the "new" download from the queue and now all of the files are gone! (I pressed remove from list.) GONE!

Really? Isn't a downloader supposed to pause your download so you can resume it later? Now I have the lovely addition of it deleting the files it had already downloaded. What can I do here?

Or do I really just have to effin start all over?
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Posted June 20, 2013
Sadly I have had zero luck with the downloader myself... I just download the games I purchase regularly (through the browser).. =/
Post edited June 20, 2013 by YellowAries
Posted June 20, 2013
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YellowAries: Sadly I have had zero luck with the downloader myself... I just download the games I purchase regularly (through the browser).. =/
Me too. After some times ago the downloader for some reason won't start when I click the download link on GOG, I mostly downloads the game through browser.

Perhaps the question can be asked here : http://www.gog.com/forum/general/introducing_the_beta_release_of_the_new_gogcom_downloader for more focused or faster response.
Posted June 20, 2013
Wow, really? What a waste of my time... why did they release it if it doesn't work? I know it's beta but I didn't realize that meant completely useless. This is my first time with GOG. Never again. Back to Steam.
Posted June 20, 2013
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paracontra: Wow, really? What a waste of my time... why did they release it if it doesn't work? I know it's beta but I didn't realize that meant completely useless. This is my first time with GOG. Never again. Back to Steam.
Hmm. Just because 2 people stated not using the downloader, doesn't mean it is bad. I have downloaded a lot of games from GOG prior to my current habit. I have downloaded most my games (with big size) and filed them as backup files. That is why I don't bother to use the downloader again as my recent new games is not big in size.

Well, if you are going back to Steam and never back to GOG, I just want to say: nice to meet you
Posted June 20, 2013
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paracontra: Really? Isn't a downloader supposed to pause your download so you can resume it later? Now I have the lovely addition of it deleting the files it had already downloaded. What can I do here?
When you press "Remove from list" it does pop up a window telling you that "All downloaded files will be deleted". Stupid implementation, but it does warn you.
When readding a download, while it will start at 0%, if it does find some of the files (like in your case) it will start by rechecking the files, and assuming they are ok, it will continue the download. Biggest problem is that the downloader will display "Downloading" instead of "Checking files".

So yes, the downloader does support pausing and resuming of the installers (bonus content don't support resume yet), and the downloader is still a quirky piece of software, but at least for me it does work as intended.
Posted June 20, 2013
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paracontra: Hi, I purchased Witcher 2 today and I started the download. It is 15gb. I used the GOG downloader. It has been downloading for half a day and I wanted to restart my computer so I pressed PAUSE on the downloader and restarted.

When it was done restarting, I opened up the GOG downloader again and nothing was in the queue. So I go on the gog website and click on it to download again, but it started at 0%. I opened the folder where it had the files and I saw that it had 6 of the 13 or so (2gb ea) files downloaded. So I deleted the "new" download from the queue and now all of the files are gone! (I pressed remove from list.) GONE!

Really? Isn't a downloader supposed to pause your download so you can resume it later? Now I have the lovely addition of it deleting the files it had already downloaded. What can I do here?

Or do I really just have to effin start all over?
Could you clarify a bit. Are you using a Windows or a Mac client?
You just hit pause, restarted the system and after re-launching the Downloader everything in your queue was gone?
After adding the game to the queue again it started from 0%, that we know. The Windows client should at this moment start verifying the files on the drive now (percentage should be going up quickly, because it threats it as a new download), did you wait a moment or deleted it from the queue right away?
Also when you clicked the remove button, did a pop up appear to inform you that removing incomplete item from the queue will also remove files from the drive as well?

Of course it should not be removed from your queue in the first place so we would be grateful if you could provide the contents of your log file to us (there's an option in the Downloader under settings for that).

Sorry for the inconvenience it have caused.
Post edited June 20, 2013 by Fallen_Zen
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General discussion (archive)Help with downloading?(7 posts)(7 posts)
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