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General discussion (archive)Holiday Sale purchase problem(7 posts)solved(7 posts)solved
(7 posts)solved
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Posted December 12, 2011
H ello, guys! I performed a transaction via paypal but the games didn't show up on my page. The site' was absolutely flooded! I clicked on the pay now button and the browser directed me to the server busy page of GOG. Here's my order Summary:

Descrizione Prezzo unitario Qtà Importo
NJL2TYN2KA2GP0
$7,98 USD 1 $7,98 USD

The titles I bought are Fahrenheit and King's Quest 4-5-6. Could you activate my purchased games? Thanks
This question / problem has been solved by Recsam511image
Posted December 12, 2011
avatar
Paolo86cripple: H ello, guys! I performed a transaction via paypal but the games didn't show up on my page. The site' was absolutely flooded! I clicked on the pay now button and the browser directed me to the server busy page of GOG. Here's my order Summary:

Descrizione Prezzo unitario Qtà Importo
NJL2TYN2KA2GP0
$7,98 USD 1 $7,98 USD

The titles I bought are Fahrenheit and King's Quest 4-5-6. Could you activate my purchased games? Thanks
you should use the support pages.
Posted December 12, 2011
Have you tried to reload the page?

This worked for me :)

If you lost that link already, send it to the Support, they will look into it (had that problem last week and it took only 1 hour to get a full refund)
Posted December 12, 2011
avatar
Ubivis: Have you tried to reload the page?

This worked for me :)

If you lost that link already, send it to the Support, they will look into it (had that problem last week and it took only 1 hour to get a full refund)
I agree with Ubivis, if you are having problems, just refresh the page.
Posted December 12, 2011
On top of the page there is the bar with "gog.com Games catalogue Community Support My account"

Go to Support and report this if you haven't already.
Posted December 12, 2011
Prova ad aspettare qualche minuto... il sito è leggermente sovraccarico. Poi premi f5 e vai nel tuo account, dovrebbero comparirti i giochi.

Senno contatta il servizio clienti


(Ottima scelta per Farenheit :D)


Try to wait a little bit. Then press f5 and go in your accout page.

If still there isn't anything, try to use the support service.
Post edited December 12, 2011 by Recsam511
Posted December 12, 2011
refreshing and waiting worked. Sorry for clogging the forum with something that belongs in the support page, but it the first time it happens... I'll be more careful next time.

Grazie mille!
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General discussion (archive)Holiday Sale purchase problem(7 posts)solved(7 posts)solved
(7 posts)solved