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General discussion (archive)Steam content server problems(7 posts)(7 posts)
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Posted March 17, 2014
I've been recently countering problems with steam. When ever I try to download something (game/update), the screen pops up with "preparing local game cache files" but the loading bar doesn't move. After a while the window closes.

Has anyone else faced this issue?
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Posted March 17, 2014
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Spartan717: I've been recently countering problems with steam. When ever I try to download something (game/update), the screen pops up with "preparing local game cache files" but the loading bar doesn't move. After a while the window closes.

Has anyone else faced this issue?
Does these links help you out?
http://steamcommunity.com/app/108600/discussions/1/630802344393138719/
http://steamcommunity.com/app/218620/discussions/0/648814842170333852/

Also try this thing out: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638&l=english

Otherwise I would recommend a clean install, might be that Steam Client is confusing updates with new game download. (some registry issue probably). If nothing works, uninstall steam and download Ccleaner to remove unwanted registries as well :)
Post edited March 17, 2014 by Zurvan7
Posted March 17, 2014
avatar
Spartan717: I've been recently countering problems with steam. When ever I try to download something (game/update), the screen pops up with "preparing local game cache files" but the loading bar doesn't move. After a while the window closes.

Has anyone else faced this issue?
Is it happening for every game or a particular game. Also this might seem like a weird question but which version of internet explorer do you have installed assuming you are on a Windows PC.
Posted March 17, 2014
avatar
Spartan717: I've been recently countering problems with steam. When ever I try to download something (game/update), the screen pops up with "preparing local game cache files" but the loading bar doesn't move. After a while the window closes.

Has anyone else faced this issue?
avatar
Zurvan7: Does these links help you out?
http://steamcommunity.com/app/108600/discussions/1/630802344393138719/
http://steamcommunity.com/app/218620/discussions/0/648814842170333852/

Also try this thing out: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638&l=english

Otherwise I would recommend a clean install, might be that Steam Client is confusing updates with new game download. (some registry issue probably). If nothing works, uninstall steam and download Ccleaner to remove unwanted registries as well :)
I tried the methods in the first 3 links, but it still doesn't work :(.

I might have to result to uninstalling steam if the problem persists.

Thanks for your help :)
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Spartan717: I've been recently countering problems with steam. When ever I try to download something (game/update), the screen pops up with "preparing local game cache files" but the loading bar doesn't move. After a while the window closes.

Has anyone else faced this issue?
avatar
stg83: Is it happening for every game or a particular game. Also this might seem like a weird question but which version of internet explorer do you have installed assuming you are on a Windows PC.
It happens to all my games. I can't seem to update CSGO (but I can play online fine though) or download/update any of my other games.


I mainly use Mozilla Firefox.


My internet explorer is version 8 I think.
Post edited March 17, 2014 by Spartan717
Posted March 17, 2014
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Spartan717: It happens to all my games. I can't seem to update CSGO (but I can play online fine though) or download/update any of my other games.

I mainly use Mozilla Firefox.

My internet explorer is version 8 I think.
Ok here is what you can try although it might not appear to be related the steam client is somehow linked to Internet Explorer because I was having download issues and I noticed it was because my Internet Explorer recently updated to version 11, so I removed it and then it started downloading all the games without any hiccups so later on I installed IE 10 which has resulted in smooth sailing then onwards. Therefore, you should first just try completely removing Internet Explorer and after that if it fixes the issue install IE 10. I hope this helps and since you use Mozilla Firefox it won't affect your internet browsing so you can try this without being worried too much about it.
Post edited March 17, 2014 by stg83
Posted March 17, 2014
avatar
Spartan717: It happens to all my games. I can't seem to update CSGO (but I can play online fine though) or download/update any of my other games.

I mainly use Mozilla Firefox.

My internet explorer is version 8 I think.
avatar
stg83: Ok here is what you can try although it might not appear to be related the steam client is somehow linked to Internet Explorer because I was having download issues and I noticed it was because my Internet Explorer recently updated to version 11, so I removed it and then it started downloading all the games without any hiccups so later on I installed IE 10 which has resulted in smooth sailing then onwards. Therefore, you should first just try completely removing Internet Explorer and after that if it fixes the issue install IE 10. I hope this helps and since you use Mozilla Firefox it won't affect your internet browsing so you can try this without being worried too much about it.
Ok. Will do thanks :)
Posted March 17, 2014
Everything works now. It was apparently an internal problem with the steam content servers. Thanks everyone for for your input :).
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Community
General discussion (archive)Steam content server problems(7 posts)(7 posts)
(7 posts)