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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted April 12, 2017
avatar
Niggles: Im one of those who never tried the beta - can i use two different installed locations for games? (current split over two different partitions), also is there no way to disable the auto update once which recent changelog says will happen on adding a game to Galaxy? Some of those games has GB of data......
avatar
skeletonbow: Galaxy only allows you to preconfigure a single default location for your game installations, but when you go to install a game it lets you choose whether to use the default location you've preconfigured or change it by browsing to a particular location on your system, so you can install games in as many places as you like.

Hopefully they'll improve it in the future to allow the pre-configuration of multiple directory locations so you can choose from one of several predetermined directories or the browse button. That'd add a bit more user-friendliness also. :)

You can disable auto-updates globally or per-game. The former is new to 1.2.x.
Cheers for that. When i mean auto update, unless i read wrong, the game will auto update at least once, once its added or installed via galaxy - is this avoidable?.
Also, like many i like keeping a backup of the downloaded installer -- browsing through the thread, is it correct to assume the downloaded file is stored in same folder as the game that is installed off it?.
It does seem from comments 1.x of galaxy is the better option...?
Posted April 12, 2017
Trying to verify/repair Legend of Hero's Trails in The Sky and I keep getting a constant "SERVER PROBLEM" message. So I tried to download a separate game, and it downloaded and installed fine. Looking through the logs shows this:

2017-04-12 01:34:30.392 [Error][SubSystem installer thread (4)]: Detected duplicate ProductContentFile with identical file hash: __redist\DirectX\Nov2008_XACT_x64.cab

2017-04-12 01:34:30.432 [Error][SubSystem installer thread (4)]: Error occurred while updating game 1207665083: Error Message: galaxy::offline_products::detectInstalledFiles: Detected duplicate file for product 1207665083
Stack Trace
10: UNK - 0x1331d92
9: UNK - 0x12e8072
8: UNK - 0x12ea7e9
7: UNK - 0x12e8940
6: UNK - 0x1337bfa
5: UNK - 0x1338cdf
4: UNK - 0x13978c6
3: Poco::FPEnvironmentImpl::isInfiniteImpl - 0x6a92754d
2: BaseThreadInitThunk - 0x741f8744
1: RtlGetAppContainerNamedObjectPath - 0x7775587d
0: RtlGetAppContainerNamedObjectPath - 0x7775584d
-----
.

2017-04-12 01:34:30.524 [Error][ (0)]: Could not create notification for 'Legend of Heroes: Trails in the Sky, The' (1207665083): operation state -- 'Repairing', success -- false.

There was also a butch of warning's for this:

2017-04-12 01:26:40.052 [Warning][ (0)]: Failed determining process C: path - skipping Exception: Bad path syntax (C:), code(0)

Any ideas why I am getting a server issue with what seems to be this one particular game?

EDIT: Seems like uninstalling it and then re-importing the folder fixed it. That or someone fixed it on the server end.
Post edited April 12, 2017 by user deleted
Posted April 12, 2017
Nevermind it seemed to be a temporary glitch - working again.
Post edited April 12, 2017 by MarkoH01
Posted April 12, 2017
So I managed to fix my issue:

I hit the install button and then looked at the file name of the galaxy installation compared to the stand alone installation name, noticed it said "Full Spectrum Warrior - Ten Hammers" instead of "Full Spectrum Warrior Ten Hammers", aborted the download, renamed the folder, and hit install again.

Poof, a 2.5GB download turned into 4MB :)
Post edited April 12, 2017 by exosquadron
Posted April 12, 2017
avatar
skeletonbow: Galaxy only allows you to preconfigure a single default location for your game installations, but when you go to install a game it lets you choose whether to use the default location you've preconfigured or change it by browsing to a particular location on your system, so you can install games in as many places as you like.

Hopefully they'll improve it in the future to allow the pre-configuration of multiple directory locations so you can choose from one of several predetermined directories or the browse button. That'd add a bit more user-friendliness also. :)

You can disable auto-updates globally or per-game. The former is new to 1.2.x.
avatar
Niggles: Cheers for that. When i mean auto update, unless i read wrong, the game will auto update at least once, once its added or installed via galaxy - is this avoidable?.
Also, like many i like keeping a backup of the downloaded installer -- browsing through the thread, is it correct to assume the downloaded file is stored in same folder as the game that is installed off it?.
It does seem from comments 1.x of galaxy is the better option...?
No, as I said you can disable auto-updates globally now and no game will ever be auto-updated ever, unless there is a bug in Galaxy.

Yes, Galaxy 1.2 stores your game downloads scattered all over the disk where you actually install your games in and gives you no option whatsoever to configure where the games get downloaded to. "Optional" doesn't apply here, you'll get it downloaded to where GOG decides for you, whether you like it or not. :) So if like me, it matters to you - you will have to use some other program to download your games from now on such as Firefox or Chrome or gogrepo.py or something else. There are no customer friendly downloading options from GOG at the present time, we'll have to wait and see if they decide to change this in the future, or wait for someone to build a 3rd party client that has more configuration options I guess.
Posted April 12, 2017
I ranted a bit earlier about the Install/download path in the latest beta and here's another rant regarding that....
Is Galaxy seriously downloading the installers and game extras to the location were the game is installed....

I have the Install path/Download path in Galaxy set to <E:/GOG Games> so I easily can download extras to the same location except the annoying !Downloads folder that Galaxy insists on creating for every darn didily game. So when I'm installing a game I'm setting the path just for that game manually. But now when I downloaded the installer and some extras for a game that I allready have installed, the stuff got downloaded to the same freaking location where the game is installed.
It's a complete mess now in the latest beta. Guess I'll have to go back one version were you could have one Install path and one download path.

EDIT:
I see someone asked about this just before me ;D
Post edited April 12, 2017 by ELFswe
Posted April 12, 2017
avatar
ELFswe: EDIT:
I see someone asked about this just before me ;D
In fact this has been talked about several times which makes me whonder why GOG has not told us if they plan to change it back. - just to calm the waves.
Posted April 12, 2017
avatar
exosquadron: So I managed to fix my issue:

I hit the install button and then looked at the file name of the galaxy installation compared to the stand alone installation name, noticed it said "Full Spectrum Warrior - Ten Hammers" instead of "Full Spectrum Warrior Ten Hammers", aborted the download, renamed the folder, and hit install again.

Poof, a 2.5GB download turned into 4MB :)
This has been a known issue for a while (pretty much since alpha) and I doubt it will ever be fixed since that would probably require mapping out all the different folder names that have been used over the years. Like you I just manually renamed the folder when this occurred.
Posted April 12, 2017
avatar
ELFswe: I ranted a bit earlier about the Install/download path in the latest beta and here's another rant regarding that....
Is Galaxy seriously downloading the installers and game extras to the location were the game is installed....

I have the Install path/Download path in Galaxy set to <E:/GOG Games> so I easily can download extras to the same location except the annoying !Downloads folder that Galaxy insists on creating for every darn didily game. So when I'm installing a game I'm setting the path just for that game manually. But now when I downloaded the installer and some extras for a game that I allready have installed, the stuff got downloaded to the same freaking location where the game is installed.
It's a complete mess now in the latest beta. Guess I'll have to go back one version were you could have one Install path and one download path.

EDIT:
I see someone asked about this just before me ;D
Yep, welcome to braindead download hell. Perhaps it is possible to write a custom DLL that overrides some Windows system DLL looking for Galaxy trying to create "!Download" directories and redirects them to a location of one's choosing instead. Because FPITA.
Posted April 13, 2017
Hello, just wanted to assure if this works as intended before creating a bug report.

I am playing Baldur's Gate EE, the little overlay box pops up and tells me to press shift+tab. When I press that, nothing happens.

Also, everytime I alt+tab the game to check my browser and go back to the game (I am playing on fullscreen) the overlay pops up again, as if I launched the game. The steam overlay doesn't have this behavior so that is why I am asking if this works as intended.
Post edited April 13, 2017 by JohanLiebheart
Posted April 13, 2017
avatar
exosquadron: So I managed to fix my issue:

I hit the install button and then looked at the file name of the galaxy installation compared to the stand alone installation name, noticed it said "Full Spectrum Warrior - Ten Hammers" instead of "Full Spectrum Warrior Ten Hammers", aborted the download, renamed the folder, and hit install again.

Poof, a 2.5GB download turned into 4MB :)
avatar
BKGaming: This has been a known issue for a while (pretty much since alpha) and I doubt it will ever be fixed since that would probably require mapping out all the different folder names that have been used over the years. Like you I just manually renamed the folder when this occurred.
Yeah I actually remember having to do something like this years ago, just figured it would've been addressed along the way.

Also it was an installer downloaded through Galaxy itself just a couple days ago. Really should've been compatible.
Post edited April 13, 2017 by exosquadron
Posted April 13, 2017
avatar
JohanLiebheart: Hello, just wanted to assure if this works as intended before creating a bug report.

I am playing Baldur's Gate EE, the little overlay box pops up and tells me to press shift+tab. When I press that, nothing happens.

Also, everytime I alt+tab the game to check my browser and go back to the game (I am playing on fullscreen) the overlay pops up again, as if I launched the game. The steam overlay doesn't have this behavior so that is why I am asking if this works as intended.
It's not intended, please create a bug report. :)
Posted April 13, 2017
avatar
JohanLiebheart: Hello, just wanted to assure if this works as intended before creating a bug report.

I am playing Baldur's Gate EE, the little overlay box pops up and tells me to press shift+tab. When I press that, nothing happens.

Also, everytime I alt+tab the game to check my browser and go back to the game (I am playing on fullscreen) the overlay pops up again, as if I launched the game. The steam overlay doesn't have this behavior so that is why I am asking if this works as intended.
avatar
Johny.: It's not intended, please create a bug report. :)
Bug report created, hope is not difficult to solve.
Posted April 13, 2017
Hmm, Galaxy has spontaneously stopped working. Today when I tried to start it I got "Failed to load game database.". Haven't updated or otherwise knowingly changed the installation, just suddenly won't work. There's no "repair installation" option as far as I can find and running the installer just tells me I already have this version. Any suggestions other than uninstalling the whole thing (which I'm hoping to avoid).
Posted April 13, 2017
avatar
SirPrimalform: Hmm, Galaxy has spontaneously stopped working. Today when I tried to start it I got "Failed to load game database.". Haven't updated or otherwise knowingly changed the installation, just suddenly won't work. There's no "repair installation" option as far as I can find and running the installer just tells me I already have this version. Any suggestions other than uninstalling the whole thing (which I'm hoping to avoid).
I would suggest trying this, because it seems to be the solution for incompatible databases. I would suggest to simply rename the folder or at least backup it.

"Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client."
Post edited April 13, 2017 by MarkoH01
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)