I'm wondering if the cloud push stuff has been disabled or something...

The old 'beta' link leads no where and the working installer links have the gogdownloader:// link type (so not using cloud push) but there's no link type on the bonus content button ...
Same problem I'm having - look at my excerpt ...

windows 7 64bit with Google Chrome browser ... the installer links have a gogdownloader:// link type (and work) but not link type for the bonus content which fails - is cloud push broken? the /account/beta old link no longer works to get to that bit to enable/disable.

Hi guys, I decided to try Warsow, however after the update of the downloader (I was using the beta release previously) it appears that an older instance is launched, which results in the problem that can be seen in the attached screenshot.

Hi,

I just had the new version of the downloader pushed to me: version 3.2.7.0. Since then, downloading games doesn't work. The bonus material don't seem to be giving problems.

1. downloader version: 3.2.7.0 (stable)
2. OS version: windows 7 home premium, service pack 1
3. OS language: Dutch
4. Browser kind and version (this is required only if you're having problems when adding games to the queue from the website) : NA
5. Downloader log contents if possible: error msg in the downloader is: checksum error on chunk 1, please contact support!
6. A detailed description of the problem: games dont download, no problem with bonus material

Both before and after today's update the downloader crashes when trying to put apparently too much on the download queue.

Before the update the order of stuff got jumbled after a crash and some of the latest items were missing, but everything was visible.

Now it's still downloading fine (I can only assume nothing is missing - have to check later), but nothing shows up on the queue. I can add new stuff, but everything that was on the list before the crash is now invisible.

Worked perfectly, thanks :)

That's weird - it's the exact opposite of me ...

Did you have cloud push enabled before?

It seems the (Windows) downloader doesn't like large Mac games (>2GB).

I can download the Mac versions of Beneath a Steel Sky, Broken Sword 1, Constructor, and Crusader: No Remorse fine, but as soon as I add The Feeble Files or King's Bounty it crashes.

I can download the Windows versions of The Feeble files and King's Bounty though, but the DMG isn't split up to 2000 MB parts like the Windows installer is, so may the problem be related to that?

Downloader version: 3.2.7.0 (stable) - it just auto-updated to that.

- King's Bounty log:
===============
CPU with 2 core(s) found:
CPU0: 3013 MHz for AMD Athlon(tm) II X2 250 Processor
CPU1: 3013 MHz for AMD Athlon(tm) II X2 250 Processor
Memory: 8589070336
OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
Language: English (United States)
Drive C:\ has 76919300096 bytes available
Drive D:\ has 89338957824 bytes available
Drive F:\ has 763247669248 bytes available
Drive G:\ has 24715980800 bytes available
Drive H:\ has 324272599040 bytes available
Drive I:\ has 50109386752 bytes available
Drive J:\ has 1348856074240 bytes available
Drive K:\ has 0 bytes available
1350589848 Log started
Number of threads: 10
Download path: F:\Download\Game stuff\_games\GOG
Automatic launch of installers: False
Downloader installed to: C:\Program Files (x86)\GOG.com\
Downloader starts with Windows: False
1350589848 init started
1350589848 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.7
App online: True
1350589851 Init ended
1350589851 Login started
1350589851 Requesting https://api.gog.com/en/downloader2/user/stable/
1350589852 User Miaghstir logged in
1350589852 Deserialization started
1350589852 Deserialization ended
1350589852 Login ended
Clicked URL: gogdownloader://kings_bounty_the_legend/mac_installer
1350589854 Started downloading info: kings_bounty_the_legend
1350589854 Worker -1 Requesting https://api.gog.com/en/downloader2/game/kings_bounty_the_legend/
King's Bounty: The Legend info fetched
1350589855 ended downloading info
1350589855 fetching download sizes and chunk info for King's Bounty: The Legend
1350589855 Worker -1 Requesting https://api.gog.com/en/downloader2/file/kings_bounty_the_legend/2_installer_0
1350589856 Worker -1 Requesting https://api.gog.com/en/downloader2/installer/kings_bounty_the_legend/2_installer_0/crc/
Message: Index was outside the bounds of the array.
Stack trace: at GOGCompanionApp.Worker.DownloadInfoSize(WorkerTaskDownloadInfoSize workerTask) in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 934
Inner exception:
UNHANDLED ERROR!
Message: Object reference not set to an instance of an object.
Stack trace: at GOGCompanionApp.Worker.DownloadInfoSize(WorkerTaskDownloadInfoSize workerTask) in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 943
at GOGCompanionApp.Worker.Run() in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 121
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
Inner exception:


- Feeble Files log:
==============
CPU with 2 core(s) found:
CPU0: 3013 MHz for AMD Athlon(tm) II X2 250 Processor
CPU1: 3013 MHz for AMD Athlon(tm) II X2 250 Processor
Memory: 8589070336
OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
Language: English (United States)
Drive C:\ has 76919296000 bytes available
Drive D:\ has 89339019264 bytes available
Drive F:\ has 763247669248 bytes available
Drive G:\ has 24715980800 bytes available
Drive H:\ has 324272599040 bytes available
Drive I:\ has 50109386752 bytes available
Drive J:\ has 1348856074240 bytes available
Drive K:\ has 0 bytes available
1350589762 Log started
Number of threads: 10
Download path: F:\Download\Game stuff\_games\GOG
Automatic launch of installers: False
Downloader installed to: C:\Program Files (x86)\GOG.com\
Downloader starts with Windows: False
1350589762 init started
1350589762 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.7
App online: True
1350589765 Init ended
1350589765 Login started
1350589765 Requesting https://api.gog.com/en/downloader2/user/stable/
1350589765 User Miaghstir logged in
1350589766 Login ended
1350589766 Deserialization started
1350589766 Deserialization ended
Clicked URL: gogdownloader://the_feeble_files/win_installer
1350589769 Started downloading info: the_feeble_files
1350589769 Worker -1 Requesting https://api.gog.com/en/downloader2/game/the_feeble_files/
Feeble Files, The info fetched
1350589770 ended downloading info
1350589770 fetching download sizes and chunk info for Feeble Files, The
1350589770 Worker -1 Requesting https://api.gog.com/en/downloader2/file/the_feeble_files/1_installer_0
1350589771 Worker -1 Requesting https://api.gog.com/en/downloader2/installer/the_feeble_files/1_installer_0/crc/
1350589772 Worker -1 Requesting https://api.gog.com/en/downloader2/file/the_feeble_files/1_installer_1
1350589773 Worker -1 Requesting https://api.gog.com/en/downloader2/installer/the_feeble_files/1_installer_1/crc/
1350589774 Worker -1 Requesting https://api.gog.com/en/downloader2/file/the_feeble_files/1_installer_2
1350589775 Worker -1 Requesting https://api.gog.com/en/downloader2/installer/the_feeble_files/1_installer_2/crc/
1350589776 Worker -1 Requesting https://api.gog.com/en/downloader2/user/stable/
1350589776 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.7
1350589776 Worker -1 Requesting https://api.gog.com/en/downloader2/user/stable/
1350589777 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.7
Clicked URL: gogdownloader://the_feeble_files/mac_installer
1350589784 Started downloading info: the_feeble_files
1350589784 Worker -1 Requesting https://api.gog.com/en/downloader2/game/the_feeble_files/
Feeble Files, The info fetched
1350589785 ended downloading info
1350589785 fetching download sizes and chunk info for Feeble Files, The
1350589785 Worker -1 Requesting https://api.gog.com/en/downloader2/file/the_feeble_files/2_installer_0
1350589785 Worker -1 Requesting https://api.gog.com/en/downloader2/installer/the_feeble_files/2_installer_0/crc/
Message: Index was outside the bounds of the array.
Stack trace: at GOGCompanionApp.Worker.DownloadInfoSize(WorkerTaskDownloadInfoSize workerTask) in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 934
Inner exception:
UNHANDLED ERROR!
Message: Object reference not set to an instance of an object.
Stack trace: at GOGCompanionApp.Worker.DownloadInfoSize(WorkerTaskDownloadInfoSize workerTask) in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 943
at GOGCompanionApp.Worker.Run() in C:\bp\TEMP\GOG.com Companion\Worker.cs:line 121
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
Inner exception:

I started to use the Downloader today, since the Divinity 2 download is so big... I started a download of the german Divinity 2 installer about 4 hours ago, but i had to interrupt this (Downloading while playing Guild Wars 2 is not the best idea ;) ). As i restarted the Downloader, it prompted me to do an update, which i applied. After the restart it claimed my already started download of Divinity 2 is the MAC OS X installer, and additionally it seemed to be totally stuck. I was able to get it working again by completely removing the game from the downloader and readding it, but a cannot add the fourth part of the installer, nothing happens after i accept the firefox dialog. Another strange issue (or may an user error, i don't know ;)), even if i remove all items from the downloader, it still shows that it is downloading. I can still use the resume and pause buttons, but i don't see anything in the downloader window.

EDIT: Sorry. i forgot to add mz information:
OS: German Windows 7 Ultimate 64bit
Downloader Version: 3.2.7.0
Browser: Firefox 15.0.1

Well, I didn't even realise that I have that option enabled to be honoust. :-/

1. v3.2.7.0
2. Windows 7 Ultimate x64
3. English
4. Opera 12.02 and Chrome Version 22.0.1229.94 m
5. Not Applicable, since the download doesn't even initiate.
6. When I click the link to download a game, it works fine. When I click any of the links for the bonus content, nothing happens. No errors, just nothing.

1. Downloader: 3.2.7.0 Stable (updated from BETA) 2. Win XP Pro 3. PL 4. Firefox 16.0.1 5. LOG STARTS------------------------ CPU with 2 core(s) found: CPU0: 3400 MHz for Intel(R) Pentium(R) D CPU 3.40GHz CPU1: 3400 MHz for Intel(R) Pentium(R) D CPU 3.40GHz Memory: 2146643968 OS Version: Microsoft Windows NT 5.1.2600 Dodatek Service Pack 3 Language: Polish (Poland) Drive C:\ has 9520988160 bytes available Drive E:\ has 51256619008 bytes available Drive F:\ has 27516530688 bytes available 1350595297 Log started Number of threads: 2 Download path: F:\tomek - dokumenty\GOG.com Downloads Automatic launch of installers: False Downloader installed to: E:\Program Files\GOG.com\Downloader\ Downloader starts with Windows: False 1350595297 init started 1350595297 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.7 App online: True 1350595298 Init ended 1350595298 Login started 1350595298 Requesting https://api.gog.com/en/downloader2/user/stable/ 1350595299 User tburger logged in 1350595299 Deserialization started 1350595299 Deserialization ended 1350595299 Login ended Resume button clicked 1350595304 Worker -1 Requesting https://api.gog.com/en/downloader2/user/stable/ 1350595304 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.7 Clicked URL: gogdownloader://crusader_no_remorse/win_installer 1350595316 Started downloading info: crusader_no_remorse 1350595316 Worker -1 Requesting https://api.gog.com/en/downloader2/game/crusader_no_remorse/ Crusader: No Remorse™ info fetched 1350595316 ended downloading info 1350595316 fetching download sizes and chunk info for Crusader: No Remorse™ 1350595316 Worker -1 Requesting https://api.gog.com/en/downloader2/file/crusader_no_remorse/1_installer_0 1350595317 Worker -1 Requesting https://api.gog.com/en/downloader2/installer/crusader_no_remorse/1_installer_0/crc/ 1350595318 ended previous download verification - crusader_no_remorse 1350595318 download for crusader_no_remorse is incomplete, resuming... 1350595318 Downloader 0 attempting to open chunk setup_crusader_no_remorse.exe.12 1350595318 Downloader 0 Requesting https://api.gog.com/en/downloader2/file/crusader_no_remorse/1_installer_0 1350595318 Downloader 1 attempting to open chunk setup_crusader_no_remorse.exe.11 currentDownload.Escaped_title: crusader_no_remorse fileNumber:1_installer_0 1350595319 Downloader 0 Downloading chunk setup_crusader_no_remorse.exe.12 Expected starting bytes 125829120, ending bytes 136314879 for chunk setup_crusader_no_remorse.exe.12 Starting bytes 125829120, ending bytes 136314879 for chunk setup_crusader_no_remorse.exe.12 1350595319 Downloader 1 Downloading chunk setup_crusader_no_remorse.exe.11 Expected starting bytes 115343360, ending bytes 125829119 for chunk setup_crusader_no_remorse.exe.11 Starting bytes 115343360, ending bytes 125829119 for chunk setup_crusader_no_remorse.exe.11 Closing Downloader CPU with 2 core(s) found: CPU0: 3400 MHz for Intel(R) Pentium(R) D CPU 3.40GHz CPU1: 3400 MHz for Intel(R) Pentium(R) D CPU 3.40GHz Memory: 2146643968 OS Version: Microsoft Windows NT 5.1.2600 Dodatek Service Pack 3 Language: Polish (Poland) Drive C:\ has 9520963584 bytes available Drive E:\ has 51256619008 bytes available Drive F:\ has 27512418304 bytes available 1350595335 Log started Number of threads: 2 Download path: F:\tomek - dokumenty\GOG.com Downloads Automatic launch of installers: False Downloader installed to: E:\Program Files\GOG.com\Downloader\ Downloader starts with Windows: False 1350595335 init started 1350595335 Worker -1 Requesting https://api.gog.com/en/downloader2/status/stable/3.2.7 App online: True 1350595336 Init ended 1350595336 Login started 1350595336 Requesting https://api.gog.com/en/downloader2/user/stable/ 1350595336 User tburger logged in 1350595336 Deserialization started 1350595336 Login ended 1350595336 Deserialization ended 1350595336 started previous download verification - crusader_no_remorse Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.0 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.1 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.2 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.3 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.4 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.5 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.6 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.7 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.8 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.9 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.10 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.11 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.12 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.13 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.14 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.15 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.16 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.17 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.18 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.19 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.20 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.21 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.22 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.23 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.24 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.25 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.26 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.27 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.28 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.29 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.30 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.31 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.32 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.33 Verifying: F:\tomek - dokumenty\GOG.com Downloads\crusader_no_remorse\setup_crusader_no_remorse.exe.34 1350595336 ended previous download verification - crusader_no_remorse 1350595336 download for crusader_no_remorse is incomplete, resuming... 1350595337 Downloader 1 attempting to open chunk setup_crusader_no_remorse.exe.1 1350595337 Downloader 1 Requesting https://api.gog.com/en/downloader2/file/crusader_no_remorse/1_installer_0 1350595337 Downloader 0 attempting to open chunk setup_crusader_no_remorse.exe.2 currentDownload.Escaped_title: crusader_no_remorse fileNumber:1_installer_0 1350595337 Downloader 1 Downloading chunk setup_crusader_no_remorse.exe.1 Expected starting bytes 0, ending bytes 20971519 for chunk setup_crusader_no_remorse.exe.1 Starting bytes 0, ending bytes 20971519 for chunk setup_crusader_no_remorse.exe.1 1350595337 Downloader 0 Downloading chunk setup_crusader_no_remorse.exe.2 Expected starting bytes 0, ending bytes 31457279 for chunk setup_crusader_no_remorse.exe.2 Starting bytes 0, ending bytes 31457279 for chunk setup_crusader_no_remorse.exe.2 1350595341 Worker -1 Requesting https://api.gog.com/en/downloader2/user/stable/ Closing Downloader LOG ENDS------------------------
Problems:
- cannot add bonus content [looks like it works now]
- after saving settings & closing app - downloader does not remember checkbox 'download speed limit' and downloads game with full speed (possible it is intended?)
- if you use 'remove from list' - game looks like removed but is still being downloaded (can even use Pause and Resume) and after downloader is restarted - game appears on the panel again.

Same here, update from beta only difference is that I'm using win 7 ultimate 32bits and chrome 22.0.1229.94 m and the problems are the same.

I wanted to download the combined bonus content packs but I guess that in the meantime I'll need to download them one by one. (The beta was working fine by the way...)

I updated the downloader (I wasn't using the beta) and it delete my download of Heroes of Might and Magic 5. I was able to re-add it, but it insisted on starting over at 0% instead of continuing from 5.something GB.

Can you please add an option for "wait until downloads are finished before updating" in the next update?

I did a bit of checking, and in my case, all the broken links (the bonus content) had the class tag attribute "download_btn state_normal css3pie list_down_loader accountBetaPushData", while the working ones (the games) had the class tag attribute "download_btn state_normal css3pie".

Hope that helps.