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I've bought a ton of games recently and am way behind on downloading them. I can't recall ever having problems downloading stuff from Gog (note that I use my browser, I didn't like that Air download manager as it spewed millions of files instead of a handful).

But today I've had different games refuse to download more than 15-43MB of 1.5GB. My browser claims all 1.5 is downloaded, but the actual file isn't...it just stopped hours early.

I haven't noticed anything wrong with my Internet connection, for what that's worth.

Not sure what's going on. (I Hope I haven't accidentally backed up not-actually-downloaded games!)
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Are you using Chrome? I have had issues lately and there is a issue with downloads where it can't finalize the file at the very end so it ends up corrupting and never completing. I switched to firefox and the problem went away.
Its probably a temporary glitch.
I'm using Firefox and haven't had issues until today. It's not even reaching anywhere near the end, quitting way early.

Geez, I hope it is just a temporary glitch!

(I have had one file download successfully today, something around 700MB, but everything else quits after 5-40ishMB. I should mention too that I've downloaded other non-GOG updates and whatnot today with no issue, so it doesn't SEEM like it's my ISP...)

EDIT: No, I take it back, the GOG file I thought downloaded okay stopped at 40MB too.

Other than this my Internet connection SEEMS fine though. A GB of iTunes updates today with no issues, etc.
Post edited February 21, 2014 by Wolf3
Argh. For the heck of it I tried a different browser. Got one file to download okay in Internet Explorer, and then everything since dies after around 42MB.

There's definitely something wrong...either for some reason my internet connection isn't working with the servers GOG uses (but I've noticed nothing else wrong) or something's wrong with at least some of GOG's servers :(

I'm going to see if there's a support thing for this...
Could be a site issue causing the problem. I recall having read mention of an issue pertaining to downloads yesterday but didn't come across any details. Anyone know anything about it?
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Wolf3: (note that I use my browser, I didn't like that Air download manager as it spewed millions of files instead of a handful).
The GOG Downloader hasn't used Air for some time iirc, and the files are broken into pieces like that for transmission only; once a download is complete, the file will be assembled and result in the same files you'd have if you had downloaded via a web browser. It performs error checking and correction without having to download the entire file again, and it can speed up downloads by opening multiple connections. You might want to try it again if it's been a while since you used it.

Obviously, I love it. ;)
Post edited February 22, 2014 by SeduceMePlz
Yes, I've been experiencing the same issue - somewhere between 200-300 MB it just "decides" that the file is done and stops downloading. Hopefully it's just a temporary glitch. In the meantime, I tried switching to the GOG downloader and that seems to be working fine.
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Azilut: Yes, I've been experiencing the same issue - somewhere between 200-300 MB it just "decides" that the file is done and stops downloading. Hopefully it's just a temporary glitch. In the meantime, I tried switching to the GOG downloader and that seems to be working fine.
Lucky you. I had to download via browser because the Downloader has stopped working for me. It just shuts down as soon as I start it. And it happened exactly when this issue with the interrupted browser downloads occurred.
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Wolf3: Argh. For the heck of it I tried a different browser. Got one file to download okay in Internet Explorer, and then everything since dies after around 42MB.
I also started using the Internet Explorer to download games due to the issue. Downloads also got interrupted in IE for me a few times *but* I could successfully continue the downloads after they got interrupted. Just click on "continue download" or something like that in IE's download manager and you should be able to finish downloading the file.
Post edited February 22, 2014 by F4LL0UT
Attempted to download one of the installation files of Dark Eye: The Chains of Satinav with Firefox. This, being a 1.5 GB file, stopped twice; once on 80 MB and another one on 200 MB. The downloader seems to be working, though.

Edit: All the installation files (4.6 GB) have been downloaded.
Post edited February 22, 2014 by Grargar
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Wolf3: I've bought a ton of games recently and am way behind on downloading them. I can't recall ever having problems downloading stuff from Gog (note that I use my browser, I didn't like that Air download manager as it spewed millions of files instead of a handful).

But today I've had different games refuse to download more than 15-43MB of 1.5GB. My browser claims all 1.5 is downloaded, but the actual file isn't...it just stopped hours early.
I think GOG downloader client has had similar problems also in the past (like a year ago), considering that maybe 10% of my already downloaded GOG installers turned out to be corrupted (while all the HumbleBundle, DotEmu etc. games on the same hard disk were all fine, suggesting it was not a filesystem problem or "bitrot", but that the downloads were corrupted from the beginning.

I don't recall any of the downloads being originally reported unsuccessful, yet many of them apparently were. So if there is some kind of integrity checking when using the GOG downloader client, apparently it can't be always trusted because corrupted downloads are still claimed to be ok.

This is also the reason why I am disappointed by GOG removing the pre-installation integrity check from 2.x installers. Nowadays it is there only in the bigger multi-part installers, and unlike earlier, the game proceeds to install the game right away after the integrity check (which is not what I necessarily want, if my meaning was just to check the integrity of the installer, not to actually install it).

For the smaller single-part installers, you can right-click to the installer properties and check if the digital signature is ok (in which case the integrity is ok), but that is many more clicks away, much more cumbersome than the earlier double-click.

I want the universal integrity check from GOG 1.x installers back! And on top of that, some way to check the integrity of several GOG installers in one swoop, with the client or not.


That said, I downloaded "I Have No Mouth..." yesterday with both the browser and the downloader, both downloads were fine. Download speed was a bit slow for some reason though (even with the downloader, around 600kbps when it could earlier go up to 8Mbps or so I think).
Post edited February 22, 2014 by timppu
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timppu: I don't recall any of the downloads being originally reported unsuccessful, yet many of them apparently were. So if there is some kind of integrity checking when using the GOG downloader client, apparently it can't be always trusted because corrupted downloads are still claimed to be ok.
Out of curiosity, are you copying the downloaded files onto another storage device, such as an external hard drive? I've found that sometimes, even though the file downloads correctly, it can become corrupted in the process of copying over (in which case I just copy it over again and it usually works the second time). This is particularly true of larger files (1 GB+).

I want the universal integrity check from GOG 1.x installers back! And on top of that, some way to check the integrity of several GOG installers in one swoop, with the client or not.
Agreed that this would be nice. I imagine it's not at the top of GOG's priority list, but if they are revisiting the installer in the future, I hope they give it some thought.
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Wolf3: snip
Pretty much all the time I use the GOG dlder (no matter which browser I use), I generally keep an eye on the dld speed. Overall, I like it, but inevitably, at some point(s) I notice the speed dropping off. If I allow it to, it will eventually come to a crawl, and stop altogether. When I notice the speed starting it's drop off, I hit the "Pause All", wait about 10 to 15 secs, and "Resume" it. The speed climbs up to an acceptable rate again, and sometimes the entire game will download the rest of the way without a hitch. If it's a really large file, sometimes it will drop again (sometimes, several times, and I suspect this may be due to heavy server usage), and I will repeat the process. A bit annoying, but I will usually do whatever downloading I need to do while sitting at my desk doing bills, paperwork,, ect., so I can monitor the download without much hassle. As much as a pain in the ass as it is, it is much preferable to manual dlwding IMO. That's my experience, for what it's worth bro
Post edited February 22, 2014 by Zoltan999
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timppu: I don't recall any of the downloads being originally reported unsuccessful, yet many of them apparently were. So if there is some kind of integrity checking when using the GOG downloader client, apparently it can't be always trusted because corrupted downloads are still claimed to be ok.
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Azilut: Out of curiosity, are you copying the downloaded files onto another storage device, such as an external hard drive? I've found that sometimes, even though the file downloads correctly, it can become corrupted in the process of copying over (in which case I just copy it over again and it usually works the second time). This is particularly true of larger files (1 GB+).
Good point, I have certainly used that too. Do you mean they get corrupted because you are telling the GOG downloader to download them directly to the external USB device, or they get corrupted also when you manually copy or move files to/from the USB device? If the latter, that sounds pretty bad, considering many (me included) are relying on external USB HDDs as backup devices. Then again, I have copied around those non-GOG game installers as well, without similar problems.

I have sometimes wondered about that, and that is why sometime in the past I asked here also, do the file copying and move operations in e.g. Windows have any integrity checking (ie. it notices if the copied file is not identical to the original one)? Can you always trust if a file copy or move operation was completed without errors, there is no corruption?

I don't think I ever got a straight answer to that, so I presume it is possible for files get corrupted during normal copy operations (without giving you any error). Hence, I've installed TeraCopy which at least does some basic checksum checks for copied and moved files, something I'd take for granted.
Post edited February 22, 2014 by timppu
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timppu: Good point, I have certainly used that too. Do you mean they get corrupted because you are telling the GOG downloader to download them directly to the external USB device, or they get corrupted also when you manually copy or move files to/from the USB device? If the latter, that sounds pretty bad, considering many (me included) are relying on external USB HDDs as backup devices. Then again, I have copied around those non-GOG game installers as well, without similar problems.

I have sometimes wondered about that, and that is why sometime in the past I asked here also, do the file copying and move operations in e.g. Windows have any integrity checking (ie. it notices if the copied file is not identical to the original one)? Can you always trust if a file copy or move operation was completed without errors, there is no corruption?

I don't think I ever got a straight answer to that, so I presume it is possible for files get corrupted during normal copy operations (without giving you any error). Hence, I've installed TeraCopy which at least does some basic checksum checks for copied and moved files, something I'd take for granted.
This has happened to me too. Fortunately, it was for only one game; Sacred Gold. I suspect this occurred because the installater is 1.8 GB. When the installation began, an error message appeared telling me that a file was missing.
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Grargar: This has happened to me too. Fortunately, it was for only one game; Sacred Gold. I suspect this occurred because the installater is 1.8 GB. When the installation began, an error message appeared telling me that a file was missing.
And that is also why I'd very much like to have integrity checks on GOG installers before the installation, like there were before in all 1.x installers.

I once installed one corrupted GOG installer, which aborted halfway through, leaving me with a partial game installation I couldn't uninstall. I fixed it by redownloading that game and installing it over. But, that case could have been avoided if only the installer had had an integrity check before you try to install it.

I know most other, non-GOG, games don't have pre-installation integrity checks either, but the thing is that GOG installers used to always have them. It was a good feature, and I don't understand why they were removed.
Post edited February 22, 2014 by timppu