Keep it.

I have no interest in doing business with you. I didn't like your PR stunt, and your follow-up apologies have been lacking.

I think you (gog.com) completely fail to realize how amazing your site & service was before you revealed yourselves to have zero respect for your customers. You truly had something special going. It is amazing to me you decided to piss on that community goodwill with a fake site shutdown.

Not hating, just offering some customer feedback.

While i won't tell You BS like "if you don't like then", but I myself and i guess all the fellow gogers would appreciate if You'd use the PROPER channel to send feedback, NOT spamming the forums. I mean, sure, You're disappointed, i know, i understand.
But, really, must we have a thread for EVERY one of You? Why don't You just email them, that You're unhappy? There's a effing FEEDBACK thing in the My Account/emails, there's also a Contact Us on the bottom.
Or at least find a thread for all the "we're unhappy" posts, and post there.
This is more annoying than the "I WANTZ SYSTEM SHOCKZ ON MY GOGZ CUZ I DUNNO ZE WISHLIST" threads. You're blaming GOG for killing the community and sh.t, well, from my perspective, You're doing it better.

I'm glad you have your convictions and I somewhat agree. But I don't think there is anything more they can say or do to fix the situation other than not doing it again.

I of course failed and bought several games after relaunch. The spirit is willing but the flesh is weak. -.-

As I've said elsewhere, there is something they could do. A good-will gesture: Issue a coupon code valid for one game. Issue that to everyone that had an account prior to the shutdown stunt.

Right now, that would probably be the best thing they can do to restore customer relations. It'll certainly be far more effective than the rabid "down rating" of posts that is all too rampant here of late.

Yea, that'd be awesome. Just figured that was too expensive for them

For fucks sake stop bringing this up. GOG, the haters and the fans have all said pretty much all there is to say. I don't fucking care about your personal feelings anymore. Shut the fuck up about it and let it be fucking forgotten so we all can move on.

Bah. Had to get that off my chest.

I must say that I was a little bit suprised they didn't do that.

I mean, I really enjoyed their PR game, I figured it out in like 5 seconds, so for me it's not a problem, I knew my games were safe, and that this "stunt" will increase thier sales, so they will be able to sign more publishers and get us more games.

But a free game coupon would shut up all that moaning.

It may be the case of $ though, I have no idea how many users GOG has, it could be a lot of cash to pay to the publishers.

Really? And what game should every user receive? It's not all that easy, you know. I faced quite a few situations when people were offered something for free - believe me that they moaned like hell. "I don't need this", "I don't like it", "they should give us X instead of Y", blah, blah, blah.

GoG's PR stunt was bad, that's true. But it's over, GoG's moving on and so should the community. If someone still has problems with it - give the rest of us a break. I didn't like this "end-of-site" thing, but GoG's back, they still offer great games in low prices, which makes me happy and totally not carrying about people who just like to rant all the time.

To OP - you don't like it here anymore? Then pack your things and get going instead of making a martyr out of yourself and dragging others into it.

Yeah but here's a question, how expensive were the several days they were shut down? They made zero sales those days and yet were still accumulating bandwidth costs, server costs, etc. (even for just hosting that crap temp. page).

You also have to consider how the issuance of such a coupon would effect future sales. It's obvious there's a fair few here who are no longer purchasing at full price. Getting a code like this will most certainly convince some of those people to start buying at full price again.

Remember the old saying, "You gotta spend money, to make money". In this case, spending that money, will enable them to potentially make more money than they already are, it'd appease most of the community and most likely end the constant discussion of this whole sorry affair once and for all.

And again, it would be far better for the whole community as opposed to the current way some members are acting when they could simply ignore these topics... GOG have a system that allows them to issue codes that are not tied to a specific game. So the choice of game would be entirely up to the person receiving the code.

of their choice ;)

Really? Oh well, new day - new things to learn ;-) Still, issuing such a code for every GoG user would require:
a) quite a lot of cash (and who likes to give cash away, eh?)
b) publishers' permission (I don't think that GoG can just give away some free copies of whatever game someone wants, but hell, maybe I'm wrong again)

As long as publishers get their part of the cake, their permission is not required. That's why I wrote that it would probably cost too much.

bcshelton72, while you're at it, do you have any other ancient grievances, like from the 80's perhaps? Someone call you a poopy-head in 2nd grade? In case you haven't noticed, everybody's already moved on.

There was an asshole that threw a comb of mine in the garbage in 2nd grade. Goddamn that bastard! And then there was the Great Kindergarten Cootie Incident...

With all due respect of how anyone feels about the marketing stunt. If someone doesn't want to buy from GoG again, fine. Giving "customer feedback", fine.
But trying to rub salt in open wounds again and again, achieves just one thing: making you look bad.

You could have voiced your opinions after the relaunch (and a lot did). Some voiced it at the Baldurs Gate release. Some at the release of Planescape.

But there comes a point, where you either live by your claims and move on or keep our trap shut.